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Participating Frequently
November 21, 2024
Question

Mac OS Sequia M1 Playback stopps working

  • November 21, 2024
  • 8 replies
  • 430 views

Some Data beforhand:

 

Mac OS 15.1.1 (24B91)

Apple M1 Pro 2021 32GB RAM
Premier Pro 25.0.0 (Build 61)

Whenever I start my project, everything works smooth. But after a couple of seconds, the playback does not work anymore? What do I mean by the playback does not work anymore? See Video attached:


https://www.loom.com/share/0833b8d1d5f34d529ac63ba0f343a10f

If there is additional Info needet to help me, let me know!

Best

Peter

This topic has been closed for replies.

8 replies

Participating Frequently
December 3, 2024

Just in case anyone cares: I went back to Version 24 and everything worked fine.

Participating Frequently
November 26, 2024

@Rach McIntire @jamieclarke unfortunately, opening another project did not help. The problem still occured.

Participating Frequently
November 23, 2024

Hey I just opened a new Project, importet only one audio File (a m4a) and made Subs out of it and it happens again. Playback does not work at a sudden time.

Community Manager
November 22, 2024

Hi @Peter26129955n7kr,

I'm sorry that didn't work.  Does this only happen in this one project?  I'm curious if you create a new project if it happens there as well.

Did this begin since the the 25 update or was it working fine in 25 and then started acting up?

I hope we can help you shortly. Sorry for the pain points.

Participating Frequently
November 22, 2024

Hey @jamieclarke tried both, did not help. Would it help if I sent the project file here or is there anything from a console I can copy?

jamieclarke
Community Manager
Community Manager
November 21, 2024

Hi @Peter26129955n7kr - Can you navigate to the Effects panel and click the hamburger menu then select manage video effects and disable all.  or try holding down "Shift" while launching Premiere and select the option "disable third party plugins (One time only)

Let us know if that helps.

Participating Frequently
November 21, 2024

Hey @jamieclarke 

Thanks for you fast reply. To answer your Questions:

1. It is set to No Input.

 

2. Yes. I do have one Plugin Installed, that is called Premiere Composer Starter Pack by Mr Horse.

3. Unfortunately no, I tried a bunch of stuff but to me it happens on random situations.

jamieclarke
Community Manager
Community Manager
November 21, 2024

Hi @Peter26129955n7kr -  Thanks for submitting your bug report. We need a few more details to try to help with the issue. 

 

Can you check your audio hardware settings and make sure Default Input is set to "No Input"

 

Do you have any plugins installed?

 

Do you notice any reproducible steps where this always happens or is it random?

Sorry for the frustration.