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johannest37258189
johannest37258189
Participant
November 30, 2020
Question

Macbook shuts down while rendering

  • November 30, 2020
  • 2 replies
  • 2182 views

Hallo,

 

since two days my macbook pro shuts down when i try to render a video (nothing speacial, just a two layer video). I got multiple different error messages. 

 

My Macbook: 

16 GB 2133 MHz LPDDR3
Radeon Pro 555 2 GB
2,8 GHz Quad-Core Intel Core i7

 

I tried:

  • Reinstall premiere pro
  • New projekt
  • New sequence 
  • New video material
  • Different export location
  • Clearing the median cache
  • Chaning video-rendering to only software
  • Updating my Macbook

 

I need to fix this asap....

 

Has anyone an idea what I can do? 


Thank you very much, I appreciate your help?

    This topic has been closed for replies.

    2 replies

    Joëlle Bh
    Community Expert
    Joëlle BhCommunity Expert
    Community Expert
    November 30, 2020

    It sounds like the GPU is overheating or damaged.

    Try exporting it a ProRes master file and then using a different app to create the MP4 from the ProRes like Adobe Media Encoder.

    This is the best workaround (exporting it to ProRes and if that works transcoding it externally to H264)

    johannest37258189
    johannest37258189Author
    Participant
    November 30, 2020

    Thank you!

     

    How can I export a ProRes master file? 

     

      Joëlle Bh
      Community Expert
      Joëlle BhCommunity Expert
      Community Expert
      December 3, 2020

      https://www.youtube.com/watch?v=yr6lHWwTGl8

      S
      Sami Succar
      Inspiring
      November 30, 2020

      Is it overheating by any chance? Is it properly ventilated?

      johannest37258189
      johannest37258189Author
      Participant
      November 30, 2020

      Could be, it gets louder as son as I start rendering. 

      Closing all programms but premiere pro did not work. 

       

      Just the normal ventilator...

       

      A few days back I never had such problem. 

       

       

      S
      Sami Succar
      Inspiring
      November 30, 2020

      I'm a PC user, but is there a way to monitor your Mac? Keep an eye on your temperatures while it's rendering?

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