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MacOS Sonoma running Premiere Pro

New Here ,
Oct 11, 2023 Oct 11, 2023

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Does anyone know why Premiere Pro wont run on MacOS Sonoma on my laptop? Is it just not compatable yet or is there a problem that needs fixing? Everything worked fine until I updated my Mac last week. Thanks

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Error or problem , Performance

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correct answers 1 Correct answer

Community Expert , Oct 11, 2023 Oct 11, 2023

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Community Expert ,
Oct 11, 2023 Oct 11, 2023

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New Here ,
Oct 11, 2023 Oct 11, 2023

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Thanks very much. Do we know how long it usually takes for them to sort it?

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Community Expert ,
Oct 11, 2023 Oct 11, 2023

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No.

Adobe will tell you when its ready.

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New Here ,
Oct 19, 2023 Oct 19, 2023

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Same thing happened to me. Surely Premiere 24 DOES NOT WORK on iMac, very annoying, it keeps crashing.

Today I have a huge delivery. Now what?

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Adobe Employee ,
Oct 19, 2023 Oct 19, 2023

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Hi @gabriellab20871601,

Follow the steps in this KB doc. See if it helps: https://helpx.adobe.com/x-productkb/multi/preferences-folder-read-only-error.html

Let us know!

 

Thanks,

Kevin

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New Here ,
Oct 27, 2023 Oct 27, 2023

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Hi Kevin,

Thanks for your reply.

Unfortunately it is not a sharing/permissions problem.

I reinstalled Sedona and then Premiere 24 and it worked for a couple of days without crashing. Today it colsed unexpectedly though (while  switching from the audio to the edting workspace). It got better but I can't say the problem is solved.

Thanks for your support.

G

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi @gabriellab20871601,

There should be some updates from Apple soon that is sure to fix some of these issues. You are also welcome to roll back to an earlier version of macOS, if possible. Please let us know how it goes.

 

Thanks,
Kevin

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New Here ,
Nov 14, 2023 Nov 14, 2023

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Hi everyone,

Sorry for my bad english...:/
I have an other issue with Sonoma/Premiere, the app doesn't want to launch, the system tells me the app is broken or something like that, reinstalled couple of times and it keeps saying that.
I'm trying to install an older Premiere version but i can't install an other OS, just bought the new mbp with Sonoma installed....

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New Here ,
Nov 14, 2023 Nov 14, 2023

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New Here ,
Nov 14, 2023 Nov 14, 2023

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Hello !

In fact, it is compatible...., i just installed the previois version of Premiere and it works fine.

I'll update to the latest when it will be compatible.

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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Adobe released Premiere 24.0.3 but it doesn't seem to fix the Sonoma compatibilty issue. Can anyone else confirm?

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Engaged ,
Nov 15, 2023 Nov 15, 2023

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Hello, I refresh this tab every day, but no updates regarding Premier or After Effects:

https://helpx.adobe.com/download-install/kb/macos-sonoma-compatibility-common-issues.html#

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Hi,

Sonoma really should be working OK. Sorry for the frustration. I'll update to check on the issue. 

 

There is one known issue and it is an Apple related one: https://helpx.adobe.com/x-productkb/multi/macos-sonoma-permission-issue.html. Let me know if that doc solves your problem.

 

Please keep in mind that any update to the OS also means you need to go to System Preferences and adjust the Privacy & Security settings. Furthermore, it helps to reset preferences and delete all media cache for the new version of Premiere Pro. If it is legacy projects giving you trouble, see if a brand new project exhibits the same issues for an easy sanity check.

 

I hope that info helps you with Premiere Pro 24.0 and macOS Sonoma.

 

Thanks,
Kevin

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Engaged ,
Nov 15, 2023 Nov 15, 2023

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Dear Kevin, thank you so much for the hints. I haven't yet updated to Sonoma. I really would like to, but I don't want to start a journey of trying to fix things afterwards so I'm cheking routinely until Adobe claims officially it works 🙂 

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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My issue is that Premiere won't get past the loading screen. I thought it was a known issue. I've tried a clean install of Premiere, including manually deleting all caches and preference files.

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Adobe Employee ,
Nov 17, 2023 Nov 17, 2023

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Hi @mekowalczyk,

Do you have any BMD plug-ins installed for BRAW or the like? Let us know.

 

Thanks,
Kevin

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