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Magic Bullet Denoiser & GTX 980

Forum|Forum|7 years ago
December 13, 2018
2 replies
1162 views

Hi everyone !

I'm color grading a film and I have a bunch of effects (Colorista, Lumetri color, ...) on each shot that work fine. But when I add Magic Bullet Denoiser III, I get crazy graphics... Here is a quick screen capture of my playback area in Premiere Pro :

This problem is also present when I export the video. Here are a few additional information about my setup :

- Power supply : EVGA 850 BQ Certified 80 PLUS Bronze (bought 6 months ago)

- Motherboard : ASUS MAXIMUS VIII HERO (Bios v. 2.17.1246)

- CPU : Intel Core Kabylake i7-7700K

- Operating system : Windows 10 Pro (Build 17134.81)

- GPU specs : https://imgur.com/a/sjCkwtA

- And in my device manager, it says my GPU driver version is 25.21.14.1722.

Does anyone know about this issue ?

Thanks !

This topic has been closed for replies.

Correct answer Ann Bens

Contact Red Giant.

Community Expert

Community Expert

Did you try the normal routine of cleaning your media cache and deleting the render files (or video previews) ?

Sumeet Kumar Choubey

Community Manager

Community Manager

Hi RGAlix,

Sorry for the inconvenience caused. Please try to switch the Renderer to Mercury Playback Engine Software Only and check if it's exporting properly.

FAQ: How to change the Video Renderer in Premiere Pro?

Let us know if it helps.

Regards,

Sumeet

RGAlixAuthor

Participant

Hi Sumeet,

I tried that, and I still have the same problem. The error code I get is 'A low level exception occurred in Denoiser III'.

Community Expert

Correct answer

Community Expert

Contact Red Giant.