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Participant
April 14, 2023
Question

Mask tools not working

  • April 14, 2023
  • 1 reply
  • 314 views

Please help, none of the tools to select and create a mask are working. If I click on the elipse tool, a new mask shows underneath, but when I try to make a selection, the tool doesn't show up. I tried the polygon and bezier, and same thing. They were working previously, I don't know what happened. I tried restarting, but that didn't work.

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1 reply

Peru Bob
Community Expert
Community Expert
April 14, 2023

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.