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savannahr8747582
savannahr8747582
Participant
April 10, 2017
Answered

Media Browser Keeps Refreshing

  • April 10, 2017
  • 11 replies
  • 8081 views

Media browser continually refreshing and returns to the top. This makes it unusable. How do I stop this from happening?

    This topic has been closed for replies.
    Correct answer Chadman

    Yes unchecking "Save if possible the media files in Media cache next to the original" worked for me THANK GOD! This problem has been driving me crazy for years!

    11 replies

    C
    cesart68495746
    Participant
    December 19, 2019

    That's a bug with cache files. Go to preferences>Media cache. Uncheck "save .cfa and.pek media cache files next to original media files when possible" and Click "Remove Media Cache Files". Restart premier and look if it fixed.

      Punker
      Punker
      Inspiring
      August 27, 2020

      Same problem still exists August of 2020. I'm in a catch 22. I turned ON "save .cfa and.pek media cache files next to original media files when possible" because Premiere 13.0 references the wrong AVCHD clips if I don't. But now that it's on and Premiere is referencing the right files in the timeline THIS is happening... It seems to stop eventually with some clicking around on different clips in the browser (whether hover scrub is on or not) but it's still maddening.

       

      Model Name: Mac Pro

        Model Identifier: MacPro6,1

        Processor Name: 8-Core Intel Xeon E5

        Processor Speed: 3 GHz

        Number of Processors: 1

        Total Number of Cores: 8

        L2 Cache (per Core): 256 KB

        L3 Cache: 25 MB

        Memory: 32 GB

        Boot ROM Version: MP61.0123.B00

        SMC Version (system): 2.20f18

        Illumination Version: 1.4a6

        Serial Number (system): Xxxxxxx

        Hardware UUID: 17BD6E9A-7136-5CF9-9E2D-633CE24DF801

      Punker
      Punker
      Inspiring
      June 14, 2022

      Updated to Premiere 22.3.1 and the media browser refresh problem still exists (5 years later) but unchecking "save .cfa and.pek media cache files next to original media files when possible" fixes it and no longer has the AVCHD clip referencing problem. Finally.

      S
      SupremeBellARTPEACE
      Participant
      August 13, 2019

      Same problem exist in August 2019.  Get it together Adobe

      H
      henden1983
      Participating Frequently
      June 10, 2020

      Any solution for you? I have the same problem. 

      H
      htmlars
      Participant
      June 9, 2019

      Same problem still exists in June of 2019.

      3
      300188
      Inspiring
      September 21, 2017

      I had the same problem. It appeared yesterday for the first time, while I made the CC2017.1 update months ago. I tried cleaning the media cache but it did not help. Then I remembered that this occurred just after I made changes in  Preferences>Media Cache." Save if possible the media files in Media cache next to the original" I had actually checked the boxe and that caused the problem. Now I unchecked it and the problem is solved for me. Hope it works for you guys

      I had unchecked 

        C
        ChadmanCorrect answer
        Inspiring
        October 30, 2017

        Yes unchecking "Save if possible the media files in Media cache next to the original" worked for me THANK GOD! This problem has been driving me crazy for years!

          E
          EveryNameIsRejected
          Participating Frequently
          November 27, 2017

          This is also happening to me. It makes Media Browser useless.

          BTW.... this issues is more than 3 years old and is still not fixed.

          jasonjasonjaosn
          jasonjasonjaosn
          Participating Frequently
          August 15, 2017

          I have turned off Hover scrubs in this menu and it seems to keep them now:

            jasonjasonjaosn
            jasonjasonjaosn
            Participating Frequently
            August 18, 2017

            UPDATE:- Toggling on or off seems to work  - whether it was checked or not checked doesn't seem to make a difference , just toggling it seems to fix the disappearing thumbs -BUT each time you open the project this has to be done...so this is kid of a solution, only.

            G
            gelliott
            Participant
            August 4, 2017

            I have been having this issue for months now.  When Media Browser is displaying a folder's contents on our NAS RAID, it constantly refreshes every 30 seconds, which has made using MB completely unbearable.

            This began when  I upgraded from PP 2017.0.2 to PP 2017.1, and neither the 2017.1.1 or 2017.1.2 releases has fixed the issue.  It first occurred in OSX 10.11 on a 12-Core Mac Pro (Late 2013), but recently upgraded to OSX 11.12 in an attempt to fix the issue, but even this was unsuccessful.

            The only way I have been able to continue working is to uninstall and downgrade back to 11.0.2.

            HELP!

            mathewLIFE
            mathewLIFE
            Participant
            May 28, 2017

            Same problem here. Happens on local and shared drives.

            Any type of folder in the media browser regardless of content size/type.
            The bin refreshes every 30 seconds or so.

            problems seemed to have started since that 2017.1 update.

            Tried clearing the the cache and changing its path too

            On a mac pro yosemite with the latest version of premiere

            D
            Digitalslave
            Participating Frequently
            May 1, 2017

            Same problem still exists in May of 2017.

            And.

            This entire 2017 release has been a complete disaster. I've had the CC service since the subscription model began.

            Every single app I've had to go in and set permissions,etc...wonky crashes like never before...must be one long happy hour over there.

            I see no point in giving my specs since we're all on our own to fix this.

            Yay! Go team Adobe!

            savannahr8747582
            savannahr8747582Author
            Participant
            April 10, 2017

            I am running the latest version of CC. Windows 10. This happens whenever I click on a thumbnail in the media browser. Reloads and goes to the top thumbnail.  If in list mode it goes to the top of the list. Tried changing cache location. This happens regardless of what folder I am browsing internal or external drive. I closed and reopened panel and same result.  Seems as though others are having this problem as well.

            Since I can't drag and drop files from Explorer any more, and the browser is ineffective, I am about to give up on Premiere.

            D
            David Arbor
            Inspiring
            April 10, 2017

            It does seem like it's been an issue that's appeared on and off for a long time.  Have you tried any of the troubleshooting steps from this thread? Premiere pro CC - Media Browser refreshes all the time

            Things that worked for some people included clearing the Media Cache Database, not double-clicking on new clips (or something to that effect, it's the last post on page 1), and then the very last post on Page from just a couple weeks ago (post 53). Hopefully one of those will work for you.

            E
            excited_Genie16B8
            Legend
            April 10, 2017

            The only way I've found is to use the Browser in List mode.

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