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Media Encoder and Premiere Failing to export - Reaching 30%

Community Beginner ,
Dec 11, 2019 Dec 11, 2019

I have 3 conference sessions (about 40-50 minutes each in length) each with 2 cameras.

 

I have been trying to export them using different output settings for about a week now, but every time I try to export, whether it be from premiere or media encoder (even tried exporting from After Effects), the render gets to 30% (exactly every time in both programs) and then the program freezes or my system monitor tells me the program is using 40+gb of ram (the mac has 32gb) and crashes either the program or the whole computer.

 

Using CC2020 for all programs.
Initially, I thought it was denoiser III having a hard time, however, I have since removed it and tried a clean export with no effect. 


All video files play fine through QuickTime and don't seem to be corrupt


Has anyone experienced this? Looking for help to get these files to a rather frustrated client.

 

System:

iMac Pro 2017

3.2 Ghz 8 Core Xeon

32 Gb 2666 MHz DDR4

8GB Radeon Pro Vega

 

TOPICS
Crash , Error or problem , Export , Freeze or hang
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correct answers 1 Correct answer

Community Beginner , Dec 11, 2019 Dec 11, 2019

UPDATE: For those Watching.
No program will export the video. Resolve failed even resorted to iMovie.

 

One Canon .MOV File and a Panasonic .MOV file (In separate timelines) both failing to export. 


The workaround I have used is to put the video into a media transcoding software (not media encoder). Transcode the files into a .m4v and it seems to be working now, although the image quality is degraded.

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LEGEND ,
Dec 11, 2019 Dec 11, 2019

How much free space is available on the drive you are exporting to? Premiere needs 4-5 times the expected file size open to be able to work properly for this.

 

Neil

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Community Beginner ,
Dec 11, 2019 Dec 11, 2019

I have tried a couple of different export disks, both with at least 1TB of space. One SSD and one NAS.
Doesn't seem to have any effect. 
The Mac's system drive is quite full though (not completely full). Could that be causing issues?

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LEGEND ,
Dec 11, 2019 Dec 11, 2019

That is a possibility, as Premiere always works its cache, media cache database, and other "internal" folders quite a bit during major activity. If you could free up some space there, it would be interesting if at least the export got a bit farther.

 

Of course ... another possibility if it always dunks at the same spot ... is there's something corrupted in the timeline/sequence file. So ... if that is always the same clip ... go to that clip, undo and redo everything "there".

 

Neil

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Community Beginner ,
Dec 11, 2019 Dec 11, 2019
LATEST

UPDATE: For those Watching.
No program will export the video. Resolve failed even resorted to iMovie.

 

One Canon .MOV File and a Panasonic .MOV file (In separate timelines) both failing to export. 


The workaround I have used is to put the video into a media transcoding software (not media encoder). Transcode the files into a .m4v and it seems to be working now, although the image quality is degraded.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines