Media manage error message

[Ch0usse]

Hi hi, 

Just left my macbook pro 2023 M2PRO 16GB try to media manage a big project on premiere pro for a few hours. Nearing the end, I got the following error message : 

"An unknown error (-1609629681) occurred during the Project Manager operation. Please save your project and retry the operation."

I am just now updating Premiere to the latest version, but this error came on Premiere Pro 25.0.

Did anyone ever have something similar ?

Would really like to be able to media manage this soon and not have to do it by hand. Feel like media managing in 2024 is still such a lottery- it hardly ever runs smoothly for me !

Thank you in advance, 

[Kevin-Monahan]

Hello @Ch0usse,

Thanks for filing this bug report. Looks like you are having trouble with the Project Manager. Are you using the copy and collect function? I do see a previous bug written for that, but the error code is different.

As a workaround, you might try creating a folder on the Desktop to see if that works. Let me know!

Thanks,
Kevin

[Ch0usse]

Hey Kevin, thanks for the swift reply. Unfortunately I won't have enough space on my desktop to media manage everything on there. I will try tonight to re-create a new project file with the sequences i want to media manage as a test unless I find another faster solution by then!

[Kevin-Monahan]

Hello @Ch0usse,
Thanks for the reply. Please keep the community and me in the loop about the results of your tests. I hope we can help you solve this issue shortly. The Project Manager has a good number of caveats, so overcoming them can be a challenge. Sorry about that.

Thanks,
Kevin

[Seuchenvogel]

I also encountered this error today and I am working on an M1 Ultra. The project manager is very helpful for me, as I always work directly from the SD cards to save time and only archive what is necessary. I hope there will be a solution if it is a bug.

[Johnny5F9F]

same problem, 

[lowdownhaus]

Hello All,

The unknown error during project manager export with media is still an issue on Premiere v.25.1 on Mac OS current. Have attempted various workarounds with deselecting options, including exclude previews and unused clips. Any progress in bug patch update?

[Abraham_MotionGraphics]

Same issue here. Really bad for Adobe to be so buggy.

[Rach McIntire]

Hi @Abraham_MotionGraphics,
I'm sorry to hear you're still having problems with this.  Many folks have found that updating the Mac OS resolved the issue.  Can you try that and let us know if it's still happening?
Best,
Rach

[FLYP]

Hello there,

I've found that deactivating the "Include Preview Files" from the Project Manager before collecting fixes this issue.


Hope it works for y'all!

Have fun designing!

Flyp