Media offline and trying to relink but the External HD is not showing up

New Here ,
Apr 16, 2022 Apr 16, 2022

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Hi ya'll! I'm having trouble relinking to my files. I deleted all of media cache earlier because my Project file keep freezing up and after I deleted the media cache, everyting was offline. When I try to relink the file my hard drive where has all the file is not showing up at Local Drives catagroty, I can see my hard drive but it won't let me open it. Can anybody help me with this???

Screen Shot 2022-04-16 at 12.11.43 PM.png

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Editing , Error or problem , Hardware or GPU

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Adobe Employee ,
Apr 18, 2022 Apr 18, 2022

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Hi Ruijing,

Sorry about this. Have you tried remounting the drive in Apple Disk Utility? Show us a screenshot of Disk Utility, if you don't mind. 

 

Thanks,
Kevin

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