Inspiring

Answered

Media Pending, and pending, and pending...

Forum|Forum|6 years ago
August 12, 2019
3 replies
1914 views

Suddenly its media pending forever. I have looked at many forum post and it seems adobe can't give any straight answers and no real solutions on this but before I cancel my subscription I will see if I can get any help.

Media pending right when I import it and then machine goes into no response mode.

ALienware 15 r2 is the machine. Runs everything. Drivers updated

I see most of the time adobe tries to shift blame to your machine, PLEASE DON"T

Can you help me adobe?

Message was edited by: Buck Sommerkamp [updated title to be more descriptive of OP's issue]

This topic has been closed for replies.

Correct answer R Neil Haugen

We're peers, here. This is a user to user forum primarily. Unless someone has a red Adobe badge/avatar we're just users.

"Media pending" results from something hanging up on the individual computer and I've seen a bunch of things lead to this. So trapping out what's happening on any one machine may be quick or take a few steps.

It can be a drive/folder permissions problem which might be solved by making sure Premiere runs in Administrative mode.

It can be a problem with the media cache or cache database files, fixed by closing Premiere and deleting all such files, which can take some hunting.

It can even be a corrupted project file fixed by creating a new project file, and using the Media Browser to import the sequences of the corrupted project.

Neil

Mozimoch

Participant

Found an alternative solution, aside from your suggested fresh install, apparently there is a new OS for windows update. We just need to update the OS and everything works perfectly again.

joer92986467Author

Inspiring

Sounds good. Let me know if that works for you.

Mozimoch

Participant

Yup same here. It's been 5 days and I still have not seen any improvements.

Ann Bens

Community Expert

Give the clip a normal name.

..........- downy.mp4.mp4 might be confusing.

Mozimoch

Participant

No, not really. It would not matter actually.

R Neil HaugenCorrect answer

Legend

We're peers, here. This is a user to user forum primarily. Unless someone has a red Adobe badge/avatar we're just users.

"Media pending" results from something hanging up on the individual computer and I've seen a bunch of things lead to this. So trapping out what's happening on any one machine may be quick or take a few steps.

It can be a drive/folder permissions problem which might be solved by making sure Premiere runs in Administrative mode.

It can be a problem with the media cache or cache database files, fixed by closing Premiere and deleting all such files, which can take some hunting.

It can even be a corrupted project file fixed by creating a new project file, and using the Media Browser to import the sequences of the corrupted project.

Neil

Everyone's mileage always varies ...

joer92986467Author

Inspiring

None of those things helped at all. Anything else I should try

I can edit video on my phone with no complications but this well-known

software can't run effectively. This blows my mind!

Joe

On Mon, Aug 12, 2019 at 7:10 PM R Neil Haugen <forums_noreply@adobe.com>

MyerPj

Community Expert

It does sound like a media / cache problem, deleting the cache folders and firing up PP, would be the first thing I try.

Using the below shortcut you can delete these three folders, then fire up PP with your project.

%UserName%\AppData\Roaming\Adobe\Common

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