Media pending premiere 2020

Forum|Forum|5 years ago
April 17, 2020
7 replies
8475 views

yesterday was kinda automatic premiere update, however also from yesterday one huge project of mine is having a media pending sign in my mein sequence, only audio is playing, but everything is actualy there...i can even export the video, and everything is visible...i tryed all online advices...disabling/enabling, deleting cashe or preview files and all that stuff...two days ago all was ok, i also have multiple versions of same project, and all of them have same problem, which little while ago didn't exist...any advice?

Creative Cloud

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Correct answer Rad Fyah

ok, i finaly did it, hope it works for you too:

go up to- file, project settings, general...little window will pop up

in general tab there is a render setting, normaly set to- mercury playback engine GPU acceleration....

click there and change that to- mercury playback engine software only

press ok, and wualla!!, your files are visible! (if not sorry, but for me it did the trick)

than if you like you can go and switch back to GPU (for it exports faster)...and bisarely enough, now it works

tell us if it worked for you

D

donb61450245

Participant

For those that found the switch from Hardware enabled to software only in the Project Settings>General>Renderer panel, I may have found the solution. In that same window, I switched from Color Management>HDR Graphics White (NITS) option to 203 (75% HLG, 58% PQ) to 100 (63% HLG,51% PQ) and all the footage came back. I'm not sure what effect this had on the footage or sequence, but at least I avoided having to re-edit all those scenes back into the timeline--which didn't work in all cases anyway. I haven't finished the edit yet so wish me luck.

On an unrelated issue, I'm wondering if that also affected some issues I was having suddenly with crushed black levels in previously fine footage in another project.

Any explanation on if this is an approriate fix or related to the latter issue would be appreciated.

D

donb61450245

Participant

Also works if you switch to the other HDR Graphics White (NITS) option.

@Imagetruth

Participating Frequently

The only thing is, if I switch back to GPU acceleration the problem comes back... Anyone else have this issue?

Jeff Bugbee

Community Expert

Have you updated your video drivers?

@Imagetruth

Participating Frequently

Not knowingly, however, the version of Premiere is the latest, so if driver updates were included, then yes. What was intersting, was that if I copied a sequence as a subsequence, the clip ran ok in the sub sequence timeline.

@Imagetruth

Participating Frequently

Thank you soooooo much for this. I have been tearing my hair out over this one, wondering what I am going to tell the client about not being able to access a massive sequence, and then starting again. You're a star!

P

philseligphotog

Participant

You sir are the hero we need in these trying times.

Worked for me.