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Participant
November 2, 2020
Answered

Media pending

  • November 2, 2020
  • 2 replies
  • 1143 views

Hello, i just finishing editing a video and saved the project and closed it. After a few minutes i reopened it, but when i hit play it would play only the audio with a black screen. I restarted my computer and now when i hit play nothing would happen, black screen, no sound. After another restart it just says media pending. This thing happens also to new projects, no matter what media i insert into it (videos and sounds play just fine outside the program). Also i tried with media from the ssd and media from external hdd, same result.

 

 

First i tried all the methods i could find online,enable and reenable, switch input, delete meda cache, add a cut, add a frame and maybe some i can`t remember.

The second thing i tried was reinstalling premiere pro, after a fresh install it all went the same way (only sound playing, black everything then media pending).

Windows 10, latest premiere pro version. I used to edit and render videos with no problems in the past. Also i must mention i am totally new to this, doing this as a hobby, so if i missed anything i am sorry.

Tomorrow i`ll try to move this project to a friend`s laptop to see if it works, but in the meantime i would really appreciate any advice, i am really lost. Thanks!

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Correct answer dany6C29

I also tried more/less ram allocation. I finally fixed it by reinstalling windows 10, it works perfectly now. Thanks for all your input!

2 replies

dany6C29AuthorCorrect answer
Participant
November 6, 2020

I also tried more/less ram allocation. I finally fixed it by reinstalling windows 10, it works perfectly now. Thanks for all your input!

Community Expert
November 2, 2020

Could you give us information on your system and the video types that you're editing? Is there plenty of disk space on the drive that you're saving to?

dany6C29Author
Participant
November 3, 2020

It is a laptop with i7 8550u, mx 150 2gb, 8gb ram.

It`s ssd it s not even half full, the external hdd that i`m using is 300GB/2 tb, so there is a lot of space available.

 

Thanks!

Legend
November 3, 2020

I don't see your graphics card listed here

https://helpx.adobe.com/premiere-pro/system-requirements.html

8 gigs of RAM is the absolute minimum required.  just wondering as your project got more complicated, if you just didn't have enough ram available.   How do you have the RAM set up in the system preferences: Memory.