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faciliteitenn27195538
Participating Frequently
August 2, 2022
Question

Media takes long to show and noticed these errors

  • August 2, 2022
  • 2 replies
  • 550 views

Hello,

 

When opening a project it will open very fast, but it can take up 2 min before the media is visable and I can scrub on the timeline.

 

I used ctrl+f12 in Premiere to check the log and noticed a lot of errors regarding "Potentially Hung Thread"

 

<12552 (ML::PlayModuleThreadQueue)> <hang> <5> Potentially Hung Thread

<15996 (Display Thread)> <hang> <5> Potentially Hung Thread

 

Does somebody have an idea what this could be?

<14772> <MOTION-GRAPHICS-TEMPLATE: > <5> Renderer is AELIB. aegraphic filename: Social Video Vierkant
<12552 (ML::PlayModuleThreadQueue)> <hang> <5> Potentially Hung Thread
{
	secondsLate: "10.0600004196"
}
Callstack: 
[
    ZwWaitForMultipleObjects ( @ 0) (ntdll.dll+0x000000000009DA94)
    WaitForMultipleObjectsEx ( @ 0) (KERNELBASE.dll+0x000000000004CBC0)
    boost::this_thread::interruptible_wait ( @ 0) (boost_threads.dll+0x0000000000006CBB)
    GF::GetCUDAErrorString ( @ 0) (GPUFoundation.dll+0x000000000004509C)
    GF::Device::AcquireExclusiveAccess ( @ 0) (GPUFoundation.dll+0x0000000000046D54)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x0000000000033633)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003B262)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003E08D)
    xPlayEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003E576)
    ML::PlayerHost::Shutdown ( @ 0) (PlayerHost.dll+0x0000000000010153)
    ML::PlayerHost::Shutdown ( @ 0) (PlayerHost.dll+0x000000000001025B)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x0000000000053E03)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x000000000004E18C)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x000000000004E037)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x0000000000030184)
    ML::CreateCompositeOverlayRenderer ( @ 0) (PlayerHost.dll+0x00000000000078E7)
]

<15996 (Display Thread)> <hang> <5> Potentially Hung Thread
{
	secondsLate: "3.85400009155"
}
Callstack: 
[
    ZwWaitForMultipleObjects ( @ 0) (ntdll.dll+0x000000000009DA94)
    WaitForMultipleObjectsEx ( @ 0) (KERNELBASE.dll+0x000000000004CBC0)
    boost::this_thread::interruptible_wait ( @ 0) (boost_threads.dll+0x0000000000006CBB)
    GF::GetCUDAErrorString ( @ 0) (GPUFoundation.dll+0x000000000004509C)
    GF::Device::AcquireExclusiveAccess ( @ 0) (GPUFoundation.dll+0x0000000000046D54)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000002EE2C)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000002E7FE)
    dvacore::threads::CreateAsyncThreadedExecutor ( @ 0) (dvacore.dll+0x00000000001B7E6B)
    dvacore::threads::GetWindowsThreadName ( @ 0) (dvacore.dll+0x00000000001B3D9C)
    dvacore::threads::GetWindowsThreadName ( @ 0) (dvacore.dll+0x00000000001B4314)
    boost::detail::win32::handle_manager::swap ( @ 0) (boost_threads.dll+0x000000000000875A)
    configthreadlocale ( @ 0) (ucrtbase.dll+0x0000000000021BB2)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017034)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x0000000000052651)
]

<15996 (Display Thread)> <hang> <5> Potentially Hung Thread
{
	secondsLate: "7.89799976349"
}
Callstack: 
[
    ZwWaitForMultipleObjects ( @ 0) (ntdll.dll+0x000000000009DA94)
    WaitForMultipleObjectsEx ( @ 0) (KERNELBASE.dll+0x000000000004CBC0)
    boost::this_thread::interruptible_wait ( @ 0) (boost_threads.dll+0x0000000000006CBB)
    GF::GetCUDAErrorString ( @ 0) (GPUFoundation.dll+0x000000000004509C)
    GF::Device::AcquireExclusiveAccess ( @ 0) (GPUFoundation.dll+0x0000000000046D54)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000002EE2C)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000002E7FE)
    dvacore::threads::CreateAsyncThreadedExecutor ( @ 0) (dvacore.dll+0x00000000001B7E6B)
    dvacore::threads::GetWindowsThreadName ( @ 0) (dvacore.dll+0x00000000001B3D9C)
    dvacore::threads::GetWindowsThreadName ( @ 0) (dvacore.dll+0x00000000001B4314)
    boost::detail::win32::handle_manager::swap ( @ 0) (boost_threads.dll+0x000000000000875A)
    configthreadlocale ( @ 0) (ucrtbase.dll+0x0000000000021BB2)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017034)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x0000000000052651)
]

<12552 (ML::PlayModuleThreadQueue)> <hang> <5> Potentially Hung Thread
{
	secondsLate: "18.1520004272"
}
Callstack: 
[
    ZwWaitForMultipleObjects ( @ 0) (ntdll.dll+0x000000000009DA94)
    WaitForMultipleObjectsEx ( @ 0) (KERNELBASE.dll+0x000000000004CBC0)
    boost::this_thread::interruptible_wait ( @ 0) (boost_threads.dll+0x0000000000006CBB)
    GF::GetCUDAErrorString ( @ 0) (GPUFoundation.dll+0x000000000004509C)
    GF::Device::AcquireExclusiveAccess ( @ 0) (GPUFoundation.dll+0x0000000000046D54)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x0000000000033633)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003B262)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003E08D)
    xPlayEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003E576)
    ML::PlayerHost::Shutdown ( @ 0) (PlayerHost.dll+0x0000000000010153)
    ML::PlayerHost::Shutdown ( @ 0) (PlayerHost.dll+0x000000000001025B)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x0000000000053E03)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x000000000004E18C)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x000000000004E037)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x0000000000030184)
    ML::CreateCompositeOverlayRenderer ( @ 0) (PlayerHost.dll+0x00000000000078E7)
]

<15996 (Display Thread)> <hang> <5> Potentially Hung Thread
{
	secondsLate: "15.9960002899"
}
Callstack: 
[
    ZwWaitForMultipleObjects ( @ 0) (ntdll.dll+0x000000000009DA94)
    WaitForMultipleObjectsEx ( @ 0) (KERNELBASE.dll+0x000000000004CBC0)
    boost::this_thread::interruptible_wait ( @ 0) (boost_threads.dll+0x0000000000006CBB)
    GF::GetCUDAErrorString ( @ 0) (GPUFoundation.dll+0x000000000004509C)
    GF::Device::AcquireExclusiveAccess ( @ 0) (GPUFoundation.dll+0x0000000000046D54)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000002EE2C)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000002E7FE)
    dvacore::threads::CreateAsyncThreadedExecutor ( @ 0) (dvacore.dll+0x00000000001B7E6B)
    dvacore::threads::GetWindowsThreadName ( @ 0) (dvacore.dll+0x00000000001B3D9C)
    dvacore::threads::GetWindowsThreadName ( @ 0) (dvacore.dll+0x00000000001B4314)
    boost::detail::win32::handle_manager::swap ( @ 0) (boost_threads.dll+0x000000000000875A)
    configthreadlocale ( @ 0) (ucrtbase.dll+0x0000000000021BB2)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017034)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x0000000000052651)
]

<12552 (ML::PlayModuleThreadQueue)> <hang> <5> Potentially Hung Thread
{
	secondsLate: "34.361000061"
}
Callstack: 
[
    ZwWaitForMultipleObjects ( @ 0) (ntdll.dll+0x000000000009DA94)
    WaitForMultipleObjectsEx ( @ 0) (KERNELBASE.dll+0x000000000004CBC0)
    boost::this_thread::interruptible_wait ( @ 0) (boost_threads.dll+0x0000000000006CBB)
    GF::GetCUDAErrorString ( @ 0) (GPUFoundation.dll+0x000000000004509C)
    GF::Device::AcquireExclusiveAccess ( @ 0) (GPUFoundation.dll+0x0000000000046D54)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x0000000000033633)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003B262)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003E08D)
    xPlayEntry ( @ 0) (PlayerMediaCore.prm+0x000000000003E576)
    ML::PlayerHost::Shutdown ( @ 0) (PlayerHost.dll+0x0000000000010153)
    ML::PlayerHost::Shutdown ( @ 0) (PlayerHost.dll+0x000000000001025B)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x0000000000053E03)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x000000000004E18C)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x000000000004E037)
    ML::PlayerHost::CreatePlayerObject ( @ 0) (PlayerHost.dll+0x0000000000030184)
    ML::CreateCompositeOverlayRenderer ( @ 0) (PlayerHost.dll+0x00000000000078E7)
]

<15996 (Display Thread)> <hang> <5> Potentially Hung Thread
{
	secondsLate: "32.2080001831"
}
Callstack: 
[
    ZwWaitForMultipleObjects ( @ 0) (ntdll.dll+0x000000000009DA94)
    WaitForMultipleObjectsEx ( @ 0) (KERNELBASE.dll+0x000000000004CBC0)
    boost::this_thread::interruptible_wait ( @ 0) (boost_threads.dll+0x0000000000006CBB)
    GF::GetCUDAErrorString ( @ 0) (GPUFoundation.dll+0x000000000004509C)
    GF::Device::AcquireExclusiveAccess ( @ 0) (GPUFoundation.dll+0x0000000000046D54)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000002EE2C)
    xRendererEntry ( @ 0) (PlayerMediaCore.prm+0x000000000002E7FE)
    dvacore::threads::CreateAsyncThreadedExecutor ( @ 0) (dvacore.dll+0x00000000001B7E6B)
    dvacore::threads::GetWindowsThreadName ( @ 0) (dvacore.dll+0x00000000001B3D9C)
    dvacore::threads::GetWindowsThreadName ( @ 0) (dvacore.dll+0x00000000001B4314)
    boost::detail::win32::handle_manager::swap ( @ 0) (boost_threads.dll+0x000000000000875A)
    configthreadlocale ( @ 0) (ucrtbase.dll+0x0000000000021BB2)
    BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017034)
    RtlUserThreadStart ( @ 0) (ntdll.dll+0x0000000000052651)
]

<8460> <MCCallback> <5> wrn_printf: Table A1:Col2 violation. SPS with seq_parameter_set_id = 0 specifies frame size in MBs 8160 that exceeds level limit 3600 for level_idc = 31

<8460> <MCCallback> <5> wrn_printf: Table A1:Col3 violation. SPS with seq_parameter_set_id = 0 specifies DPB size in MBs 32640 that exceeds level limit 18000 for level_idc = 31

<8460> <MCCallback> <5> wrn_printf: Table A1:Col1 violation. SPS with seq_parameter_set_id = 0 specifies MBs processing rate 204000 that exceeds level limit 108000 for level_idc = 31

<8460> <Win.FileUtils> <5> Throw file exception with last error: 32 path: C:\Users\wiljan.hobbelink\AppData\Roaming\Adobe\Cache\Peak Files\2022-08-02\AT5 Nieuws Bug.wav 48000.pek
<8460> <Win.FileUtils> <5> Throw file exception with last error: 32 path: C:\Users\wiljan.hobbelink\AppData\Roaming\Adobe\Cache\Peak Files\2022-08-02\AT5 Nieuws Bug.wav 48000.pek
<3348> <GPUFoundation> <5> Done loading modules, sec: 72.8533, device: CUDA(0)
<3348> <GPUFoundation> <5> Done loading modules, sec: 2.2091, device: OpenCL(1)

 

This topic has been closed for replies.

2 replies

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
August 3, 2022

Hi,

I think Carlos is correct. Something had gone wrong with the .mogrt. Can you open the .mogrt in After Effects and save it in the current version? That has helped another content creator, I believe.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
C
Community Expert
Carlos ZiadeCommunity Expert
Community Expert
August 2, 2022

looks like a project which contains a motion graphic template (mogrt) on your timeline.

try to clean your media cache and delete render files from sequence.

This mogrt may have been created on After Effects with GPU acceleration and you are on

Software Only renderer. Check Project Settings - General - Renderer

 

F
faciliteitenn27195538Author
Participating Frequently
August 2, 2022

The render setting is on 'Mercury Playback Engine GPU Acceleration (CUDA)' 

C
Community Expert
Carlos ZiadeCommunity Expert
Community Expert
August 2, 2022

switch to software only to check performance for now please

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