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Participant
April 7, 2024
Answered

Mercury GPU Graphics Card is Greyed Out and My Video Clips are All Black Screen (Mac Os)

  • April 7, 2024
  • 1 reply
  • 262 views

The title says it all. How can I fix this and I do not want to start over 10 hours worth of work. Some video clips are there while others are not (80%)

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Correct answer RjL190365

Which Mac are you using?

 

If one of those that use Apple Silicon (M1/M2/M3 series), then Premiere Pro is permanently locked to the Metal GPU acceleration mode. You must queue your timeline to Media Encoder in order to even be able to select Software Only mode (and that selection is done within Media Encoder, not from Premiere).

1 reply

RjL190365Correct answer
Legend
April 7, 2024

Which Mac are you using?

 

If one of those that use Apple Silicon (M1/M2/M3 series), then Premiere Pro is permanently locked to the Metal GPU acceleration mode. You must queue your timeline to Media Encoder in order to even be able to select Software Only mode (and that selection is done within Media Encoder, not from Premiere).