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joejugs
Participant
March 10, 2022
Answered

Mercury playback engine gpu acceleration greyed out

  • March 10, 2022
  • 2 replies
  • 3045 views

I have the brand new macbook pro max fully upgraded. My project for some reason recently has just been super laggy. ill open it up & then when i skim through the timeline all of a sudden the playback will freeze. I have all other funcitons in premeire but the playback on the computer wont work. Im trying to see if i can change the Render & Playback settings but its greyed out i cant figure out why. Ive tried opening a new project but its the same thing. 

 

    This topic has been closed for replies.
    Correct answer Warren Heaton

    That setting is enabled by default if running Premiere Pro as Apple silicon native.

     

    While Premiere Pro is closed, get into on the application in the Finder and enable "Open using Rosetta".  You'll then be able to change that project setting.

    2 replies

    H
    hoydstudios
    Participant
    September 3, 2024

    I recently purchased an M3 Max and migrated all my data to it. However, when I tried to launch Adobe Premiere, I noticed that the GPU renderer was disabled. I've tried several troubleshooting steps, including uninstalling and reinstalling software, clearing cache, deleting files, restarting, and updating the software, but the issue persists. Does anyone know how I can enable the GPU renderer, or should I wait for the next software update for Premiere to resolve this?

     

      Warren Heaton
      Community Expert
      Warren HeatonCommunity Expert
      Community Expert
      September 3, 2024

      @hoydstudios 

      It's not disabled.

       

      For the Apple Silicon version of Premiere Pro there are no other GPU options like "Mercury Playback Engine Software Only", "Mercury Playback Engine GPU Acceleration (CUDA)", or "Mercury Playback Engine GPU Acceleration (OpenCL)".

       

      As such, it's always set to "Mercury Playback Engine GPU Acceleration (Metal) - Recommended".  Instead of " - Recommended" it could read something like " - Always enabled".

      H
      hoydstudios
      Participant
      September 3, 2024

      Thank you for your response, Warren. 

      If it's always enabled and just set like that for the M3 then that eleviates alot of worry about something being off.

      Curious as to why my previous macbook pro 2019 model allowed for me to turn it off and on in premiere?

      Warren Heaton
      Community Expert
      Warren HeatonCommunity ExpertCorrect answer
      Community Expert
      March 10, 2022

      That setting is enabled by default if running Premiere Pro as Apple silicon native.

       

      While Premiere Pro is closed, get into on the application in the Finder and enable "Open using Rosetta".  You'll then be able to change that project setting.

      B
      Brandon22889819x0z5
      Participant
      August 21, 2023

      What??? Could you be a little more specific?

       

      Warren Heaton
      Community Expert
      Warren HeatonCommunity Expert
      Community Expert
      June 8, 2024

      Hi.

      I'm just now having the same issue, and Open Using Rosetta didn't work for me. I've been on Premiere 24.1 for a while without any issues. I restarted my computer the other day and all of a sudden the gpu acceleration is greyed out. I upgraded to 24.4 with no luck. I'm using a 2022 Mac Studio M1 Ultra - OS Ventura. Any ideas for this not so technical minded editor would be much appreciated.


      @Erik Hutch 

      Version 24.x of Premiere Pro no longer supports running the software using Rosetta.  As such, "Open using Rosetta" is not available.  If running the Intel version of Premiere Pro on an Apple Silicon based Mac is important, users must use 23.x (or earlier if it's already installed).  Importantly, if a workflow relies on an Intel-only feature, it should be adapted to what is supported under Apple Silicon while version 23.x can still be installed.  For example, Mac users with a large library of video that uses GoPro Cineform should transcode that footage to ProRes.  Other known limitations may be reviewed here.

      For version 24.x running on Apple Silicon, the Renderer pop-up menu Under File > Project Settings > General > Video Rendering and Playback is grayed out because Mercury Playback Engine GPU Acceleration (Metal) is always enabled even though the dimmed terminology in the application reads " - Recommended".  Hopefully, this will be updated at some point to read " - Always enabled".

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