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Tiphaine34597792s12l
Participant
January 10, 2024
Pregunta

Mise à jour en attente

  • January 10, 2024
  • 2 respuestas
  • 312 visualizaciones

Bonjour, 

Je constate depuis quelques temps que mes mises à jour photoshop, premiere pro, illustrator etc sont en attente. Je ne peux ni les annuler ni les ouvrir. Cela dure depuis quelques semaines et ça me bloque dans mon travail. Avez-vous une solution ?

Este tema ha sido cerrado para respuestas.

2 respuestas

Peru Bob
Community Expert
Community Expert
January 10, 2024

To contact Adobe Customer Service, if necessary, (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCarend-avoid-disasters/

Ann Bens
Community Expert
Community Expert
January 10, 2024

Sign out of your account.

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