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Participant
June 25, 2023
Question

Missing Clips

  • June 25, 2023
  • 2 replies
  • 660 views

Hi, I downloaded my HD clips, from the Adobe Stock  web site, into a media project folder. I built my timeline with multiple clips, edited and did a lot of work. Everything seemed to be working fine. When I closed the project and reopened it, half of my media clips were missing. I didn't anything to them or change the folder. They are in the same folder as I originally put them in. Why does this keep happening?

 

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2 replies

Participant
June 26, 2023

All of my adobe movie  clips are on my iCloud Drive. When I go to back them up on a hard drive only half of them will transfer. The others have a stop circle on them.

Peru Bob
Community Expert
Community Expert
June 25, 2023

Are the clips located on an external drive that is not connected or doesn't have a fixed drive letter?

Please post screenshots or a video of the issue.

Participant
June 26, 2023

Hi, no not an external hard drive. The files are in aproject media folder in my documents folder, on my computer, in ICloud.
Last night, I replaced all the footage and worked a little bit and saved it. This morning, when I went to work again, all the files were missing again. I attached 3 screenshots of what happened. The third one, after locating the missing files, still has a bunch of missing files. 

Participant
June 26, 2023

Are those "on the cloud", rather than physically living on a local drive?

 

Or alternatively, are they in a folder that a backup/cloud service has routine access to? As those services frequently put little bits into the file headers saying they've checked and no need to re-backup or whatnot.

 

And those changes in the file header can cause Premiere to see that as now not the same file, as the file header is changed.

 


Hi Neil, can you tell me the best way to back up my Adobe projects and files?