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Missing Codecs

New Here ,
Jul 03, 2023 Jul 03, 2023

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When I tried uploading a Video to YouTube I get this, I haven't the slightest idea what it means, but when I go to check on the File of where this is supposed to be, it's empty and I don't recall ever deleting it. I Can't even Export w/o using Media Encoder. So is there a Fix for this?

 

Screenshot 2023-07-03 181353.jpg

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Community Expert ,
Jul 04, 2023 Jul 04, 2023

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If you are on a trial version, you can not use H.265.

 

Otherwise reinstall Premiere and Use the Adobe Creative Cloud Cleaner Tool to solve installation problems 

 

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New Here ,
Jul 06, 2023 Jul 06, 2023

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Thanks, and No I'm not on a Trail Version just happened when recently when I guess there was an update. I didn't know there was a Cloud Cleaner thanks.

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New Here ,
Jul 12, 2023 Jul 12, 2023

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Actually all those would have worked but they didn't but I found out the solution. I'm Recording on a Sony FX30 and because of Firmware update 2.0 using the File Format XAVCS-HS doesn't work when rendering my videos so I had to put it in XAVCS and Now Premeire Pro works Fine. 

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Adobe Employee ,
Jul 13, 2023 Jul 13, 2023

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Hi there,

I have moved your post to the discussion section for investigating and troubleshooting. Have you tried running Premiere Pro as an Administrator? Please let us know what third-party plugins you currently have installed (if any).

 

Thanks,

Ishan

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New Here ,
Jul 14, 2023 Jul 14, 2023

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Yes Even uninstalling and right-clicking to Run in Admin didn't help. It's Fine though I'll take a shot video in that File formate and message it when I'm done.

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Adobe Employee ,
Jul 17, 2023 Jul 17, 2023

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Understood. Could you also share your system specifications (OS, OS version, CPU, GPU, RAM)? Please also let us know what type of storage device you're using and how much free space is left in your drives. 

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