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MOGRT downloading as PDF

Forum|Forum|3 years ago
October 27, 2022
3 replies
6805 views

I am a new Premier Pro user. I want to download a premade template to save time, but when I download it, the MOGRT file shows up as a PDF and I cannot add it to the Essential Graphics. Has anyone ever had this happen? I cannot figure out what the issue is.

Mod note: spelling correction "mogrt" for search purposes.

This topic has been closed for replies.

Correct answer Averdahl

I apologize, I thought you were referring to the file extension picture he had posted.

In the video you'll see when I try to open through Premier Pro in the Essential Graphics tab, there is nothing to select.

https://www.loom.com/share/5cd438a1911648e0b040732b3185ecbc

In the video you'll see when I try to open through Premier Pro in the Essential Graphics tab, there is nothing to select.

By @brittanyp32230536

In the Essential Graphics panel, select the Browse tab instead of the Edit tab and click on the icon down right. This will install .mogrt files.

Personally i think it should be possible to import .mogrt files directly from the Edit tab as well, but it is for some reason it can´t be done.

Peru Bob

Community Expert

From where did you get the Mogrt?

brittanyp32230536Author

Participating Frequently

Story Blocks or Envato. I have tried to use multiple files from both platforms and they all do the same thing. A few have downloaded as Premier Pro files, but the rest are messed up like this one.

Peru Bob

Community Expert

You may want to go to their support.

Averdahl

Community Expert

I am a new Premier Pro user. I want to download a premade template to save time, but when I download it, the MOGRT file shows up as a PDF and I cannot add it to the Essential Graphics. Has anyone ever had this happen? I cannot figure out what the issue is.

Mod note: spelling correction "mogrt" for search purposes.

By @brittanyp32230536

It seems to be a problem with file associations in Windows that mess up everything and fooling you that the files are .pdf files while they are not.

I would start with going to open the Folder Options dialog in Windows and go to the View tab. Once there, make sure to un-check the Hide extensions for known file types and click ok. By doing this you will actually see the extension of the file, in this case to verify if the file/s actually is .pdf or anything else. Now you dont actually see any extensions and that can be confusing.

In Windows you can change the default type for a file so any file can show icons in Explorer for let´s say Acrobat and thus fooling the end user to think that it is a pdf though it is not. A double click on the file will launch the wrong app. In the image below i fooled Windows to think that my .pdf file is a media file that will open in VLC. If i double click on file VLC tries to open it but fails. Solution for me: Change back so Acrobat opens .pdf files again.

So, make sure that your file associations are correct. If they are not there can be issues.

And, what happens if you from within Premiere Pro´s Essential Graphics panel click on Install Motion Graphics template and locate the same files?

brittanyp32230536Author

Participating Frequently

Thanks for the tip. I did that and they are all now downloading as Illustrator files instead of PDF, and I get the same error message when I try to open them that "the MOGURT file cannot be opened." Do I need a special program to be able to open these things? I don't understand why I'm having such an issue.

Averdahl

Community Expert

I did that and they are all now downloading as Illustrator files instead of PDF...

By @brittanyp32230536

What´s the name of the file you have, including the file extension? (Not just "Illustrator" or "PDF" or "ZIP")

A file do never download as anything but a file. 🙂

Due to wrong file association/default by file type in Windows the file may appear as an Illustrator file, or a MS Word file, or a After Effects file, etc, in a file explorer. If the file is named Filename.mogrt it is still a MOGRT file no matter what icon it get´s in a file explorer.

If the file actually downloads as Filename.ai (Illustrator file) one day and Filename.pdf (Acrobat file) the next day you have either a virus on your computer or the server you download from has.

If you have a file named Filename.mogrt, what happens if you in Premiere Pro click on the Install Motion Graphics template in the Essential Graphichs panel and then select the file Filename.mogrt and click Open?

R Neil Haugen

Legend

Where are you downloading this from?

Everyone's mileage always varies ...

brittanyp32230536Author

Participating Frequently

>From StoryBlocks and Envato.--
Brit Patterson
[personal info deleted by mod]

brittanyp32230536Author

Participating Frequently

First, how were you adding it ... and second, have you contacted the vendors or scanned their intructional/help files for assistance?

Neil

I am just downloading it and when I open the zip file it says it’s a PDF.
I haven’t contacted the owners because it’s happening with every file I’ve
tried from various owners. I feel like I’m doing something wrong but I
don’t know what:--
Brit Patterson
Realtor
[Personal information removed by moderator]

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