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Participant
August 2, 2022
Question

(MOGRT) Motion Graphics template not installing

  • August 2, 2022
  • 2 replies
  • 3477 views

Hi,

 

I am unable to install a mogrt file in Premiere Pro.... The error is "The Motion Graphics template cannot be installed"....

Could anyone please help regarding this issue?

 

Thanks

This topic has been closed for replies.

2 replies

Participant
August 22, 2022

Hi there, I'm having this same issue with .mogrt files – Premiere (v22.5.0 Build 62) doesn't read them at all and AE (v22.5.0 Build 53) says they're damaged (33 :: 7). The .mogrt files I'm using are files that worked fine for me in the past. As they're company files, I can't upload them here.

The issue began when I switched to a new computer (Macbook Pro 15 in. 2019) last week and fresh installed Premiere and AE. I've given Full Disk Access to both applications, including Media Encoder.

 

My coworker & I have done a lot of troubleshooting and found something interesting–
When going to Library > Application Support > Adobe > Common on his computer (where .mogrt files still work), he has a Motion Graphics Templates folder with all of the Adobe .mogrt sample files. My computer doesn't have this folder at all, and only has a Plug-ins folder within the Common folder. And the templates don't seem to exist anywhere else.

In troubleshooting, we created a Motion Graphics Templates folder in my Common folder, dragged our .mogrt files in there, but Premiere still can't read them. I've restarted and fresh installed yet problem persists.

 

At this point, we are wondering if this is an issue with the latest Premiere update? Any help is appreciated.

Participant
August 22, 2022

Oops, I meant Macbook Pro 16 in* (2019)

Other specs:

2.6 GHz 6-Core Intel Core i7

16 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 4 GB

Intel UHD Graphics 630 1536 MB

OS: Monterey

Ishan Y
Community Manager
Community Manager
August 2, 2022

Hey Santhosh98,

 

Sorry about the issue. Which version of Premiere Pro are you currently using? Are you having this problem with a specific .mogrt file or all .mogrt files? Could you go to the motion graphic template directory, paste the .mogrt file, and see if you can open it in Premiere? Also, please share your system specifications (OS, OS version, CPU, GPU, RAM).

 

Thanks,

Ishan

 

Participant
August 3, 2022

Hi, Thanks for the reply! My Premiere Pro version is 22.5.0. I am facing this problem with all .mogrt files whenever I try to install a mogrt file.... 

 

My system specs are as follows - 

Device: Macbook pro 16 (2019)

OS: Macos Monterey version 12.5

GPU: AMD Radeon Pro 5300M 4 GB

CPU: 2.4 GHz 8-Core Intel Core i9

RAM: 32 GB

Ishan Y
Community Manager
Community Manager
August 3, 2022

Thanks for sharing the info. Were you able to install the templates manually using the steps I mentioned in the previous comment?