(MOGRT) Motion Graphics template not installing

Community Beginner ,
Aug 02, 2022 Aug 02, 2022

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Hi,

 

I am unable to install a mogrt file in Premiere Pro.... The error is "The Motion Graphics template cannot be installed"....
Screenshot 2022-08-02 at 10.31.48 PM.png
Could anyone please help regarding this issue?

 

Thanks

TOPICS
Editing , Effects and Titles , Error or problem , Import , Performance

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Adobe Employee ,
Aug 02, 2022 Aug 02, 2022

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Hey Santhosh98,

 

Sorry about the issue. Which version of Premiere Pro are you currently using? Are you having this problem with a specific .mogrt file or all .mogrt files? Could you go to the motion graphic template directory, paste the .mogrt file, and see if you can open it in Premiere? Also, please share your system specifications (OS, OS version, CPU, GPU, RAM).

 

Thanks,

Ishan

 

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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Hi, Thanks for the reply! My Premiere Pro version is 22.5.0. I am facing this problem with all .mogrt files whenever I try to install a mogrt file.... 

 

My system specs are as follows - 

Device: Macbook pro 16 (2019)

OS: Macos Monterey version 12.5

GPU: AMD Radeon Pro 5300M 4 GB

CPU: 2.4 GHz 8-Core Intel Core i9

RAM: 32 GB

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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Thanks for sharing the info. Were you able to install the templates manually using the steps I mentioned in the previous comment? 

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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yes, have tried it just now, when I copy the .mogrt file to the folder path then the .mogrt appears in the Essential Graphics panel.... otherwise the .mogrt file isn't installing...

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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Hi Santhosh98,

Sorry. Try opening the .mogrt in a current After Effects version and save it. Then try importing it via the standard installation process. Does it work now?

 

Thanks,
Kevin

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Community Beginner ,
Aug 03, 2022 Aug 03, 2022

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Hi Kevin, 

 

Nope, Premiere gives the same error even when that is done...

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Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

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Hi Santhosh98,

Sorry about that. Is it possible that you are having permissions issues with your hard drive? Have you checked out System Preferences > Security & Privacy settings? See that Premiere Pro has full access to the Mac HD.

 

Thanks,

Kevin

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Community Beginner ,
Aug 07, 2022 Aug 07, 2022

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Hi Kevin,

yes Premiere pro has full disk access to the Mac's SSD.... yet the problem still remains.... Screenshot 2022-08-07 at 9.49.33 PM.png

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