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ScottE76
ScottE76
Participant
January 13, 2018
Answered

MOGRT Premier Pro error "File format not supported."

  • January 13, 2018
  • 4 replies
  • 58500 views

I have the updated versions of Premier Pro and After Effects. I confirmed this after reading other threads related to this subject and it has not fixed the error. I have two Adobe Stock MOGRT file downloads where I receive this error "File format not supported." I downloaded the file to my computer (iMac) and to my CC library to load the files and I get the same error either way. Please help as I am lost.

Thanks in advance,

Scott

    Correct answer andys_27

    Hey Scott, I had the same issue with my paid stock files too -- and was only able to find the answer on YouTube, strangely enough. 

    We can't just drag and drop MOGRT files into Premiere (that would be too easy), what we need to do is this:

    1. Open Window > Essential Graphics
    2. Click on Install Motion Graphics Template button -- (in the Essential Graphics tab, the it's a button that looks like a folder with an arrow on it, next to the dropdown menu that says "Essential Graphics")
    3. Browse and locate your MOGRT file.
    4. Import it, and install any missing fonts if necessary.
    5. Drag and drop the newly installed MOGRT into your project

    Hope that helps!

    4 replies

    D
    default03m8tfvp6fal
    Participant
    June 29, 2023

    Similar issue...  I created custom MOGRTs that have been working no issue.  Then after about a 6 months of not using Revisiting the project and the ,ogrts have the same issue now., when before they worked. installed correctly and everything. Tried reinstalling mogrts again. still same issue. 
    Does Adobe no longer support MOGRTs?  Hope not!

    O
    OSACcommunications
    Participating Frequently
    November 3, 2022

    Everything AndrewStein-Online said is spot on but would say that to add a template I had to click on the lower right corner icon: a folder with a + sign on it. The folder with an arrow was for exports.

    johna34994595
    johna34994595
    Participant
    February 10, 2018

    Hello, I am having that same issue and I followed the steps above however when i drag and drop the file doesn't load into the project.  Am I missing a step or something?

      S
      sammmmma
      Participant
      March 30, 2018

      Same here with no luck

      kulpreet singh
      kulpreet singh
      Inspiring
      January 15, 2018

      Hi Scott,

      I am sorry that you are facing trouble in using those MOGRT templates in Premiere Pro.

      I have two Adobe Stock MOGRT file downloads

      Are those paid templates or free templates?

      What is the exact version of Premiere Pro & After Effects (check from the help menu)?

      Thanks,

      Kulpreet Singh

      M
      michaeld47275861
      Participating Frequently
      October 24, 2018

      Hello Kulpreet,

      I recently paid fora MOGRT and cannot figure out which font I am missing. Could you help me? The file # is 175406317

      R Neil Haugen
      R Neil Haugen
      Legend
      October 24, 2018

      Where did you buy that mogrt from ... and who made it? For some issues, you need to have full information from the mogrt maker as to the fonts included.

      Neil

      Everyone's mileage always varies ...
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