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Participant
July 18, 2024
Question

MOGRT templates freezing in Premiere timeline

  • July 18, 2024
  • 5 replies
  • 1293 views

I've made several motion graphics templates, that are relativly simple, like lower thirds. When I first made them they worked just fine, but after a bit (maybe a week) when you drag them into the timeline in premiere, it freezes up the timeline, forcing you to restart premiere. I originally uploaded these templates to the essential graphics window, and had them in the adobe library for my coworkers to be able to pull from. When this issue first started, i thought it might have to do with pulling the files from the cloud library, so I exported the MOGRT file and had everyone who one use it, download it so the file was local to each person's computer. The problem continues. I don't know if this is a big that needs to be fixed or if i'm exporting something incorrectly? 

5 replies

Known Participant
May 7, 2025

rendering doesn't seem to work either....

 

Community Manager
May 30, 2025

Hi there,

 

We're sorry to hear about this. Are you still experiencing this issue? If so, have you tried changing the Preview File Format & Codec under Sequence > Sequence Settings to check if it's rendering properly?

 

Thanks,

Sumeet

Known Participant
May 7, 2025

V 2025 and still an issue. 

Harold Silva
Community Expert
Community Expert
July 19, 2024

Hola, tuve el mismo problema hace unas semanasm y la solución fue simple, elimine el mograph, vacie mi cache de medios y reinstalé.
Eso basto para que funcionase correctamente

Harold Silva B.
Community Expert
July 19, 2024

Please try rendering the Mogrts by pressing enter with your timeline in focus. You can set in and out points around the mogrt to have it render just the graphic if that's helpful.

Theresa Rostek
Community Manager
Community Manager
July 19, 2024

Hi @Khoury287106513jls,

 

Sorry you're running into issues. Can you tell me the following:

  • Does this happen with any mogrt, or just the ones you have created? Try the ones that ship with the app.
  • Can you get a video of you applying the mogrt and the freeze happening?
  • Does this happen in a new project or existing projects?
  • Can you try clearing your Media Cache to see if the problem clears up (Preferences->Media Cache->Remove Media Cache Files)?

If the above doesn't work, I have some more questions for you, but let's start here and hope it gets you back on track.


Cheers,

Theresa