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Ejiro123
Participating Frequently
July 20, 2023
Question

Morgrt files

  • July 20, 2023
  • 4 replies
  • 376 views

Hello community

I'm currently having issues importing mogrt files in premiere pro, there is an error message showing I need to update Adobe premiere pro to the latest version but my I'm currently using the latest version of Adobe premiere pro...

I need help

 

This topic has been closed for replies.

4 replies

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
July 25, 2023

Hi Ejiro31205607vfot!

Thank you for reaching out. Which OS do you have? Does it appear with specific mogrts? 

Let us know. Happy to assist.

Kartika

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
July 21, 2023

Does the CC app show an update available for Premiere Pro?

E
Ejiro123Author
Participating Frequently
July 21, 2023

NO

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
July 21, 2023

Try reinstalling Premiere Pro from the CC App.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
July 21, 2023

Make sure that After Effects is up to date.

E
Ejiro123Author
Participating Frequently
July 21, 2023
After Effect is updated
version 23.5.0 (Build 52)
Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
July 21, 2023

What version number and build number?

E
Ejiro123Author
Participating Frequently
July 21, 2023
Thanks for the assistance the version number and build number is
Version 23.5.0 (Build 56)
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