Motion Array not connecting

Hi there!

I just wanted to know if anyone else had a problem connecting with Motion Array because all of a sudden, my transitions aren't working and I keep getting a red X in place of it. When I sign in to Motion Array, it does nothing and I don't get a message or anything. It used to work, now it doesn't seem to connect?

Anyone can help me with this please, I need your help!

Thank you so much!