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mandicreally
mandicreally
Inspiring
February 17, 2019
Answered

Motion Graphics Templates is Corrupt!!!!

  • February 17, 2019
  • 11 replies
  • 37978 views

Premiere Pro keeps "Corrupting" my Motion Graphics templates and has basically made that function completely unusable for me.  Whether it be the stock templates that come with Premiere Pro, or the handful of templates I BOUGHT from Adobe Stock, when I drag them onto my timeline I get a "Motion Graphics Template is Corrupt" error message. 

I've tried deleting the templates from Premiere.  I've tried re-downloading them fresh from Adobe Stock. I've tried Reinstalling Premiere.  I've tried wiping every trace of Premiere out on my computer and fresh installing.  All of these things have failed.  MAYBE I could get Templates to work again for a few projects and forget the problem, but suddenly I'd drag one on and it would start all over.  Some of my templates don't give me the error but also don't do anything.  If I go to their "edit" tab, it is blank and has zero information or effects. 

It seems like sometime in the last few updates Motion Graphics Templates have become broken and it is infuriating.  Especially when I've paid good money for templates ($20 a pop usually) TO ADOBE and they are not working. 

I cannot be the only one facing this, am I?

      Correct answer DaciaSaenz

      Hi All, 

      I finally was able to reproducce a corrupt Mogrt on a Mac and learned that it fails for a completely different reason than the "Mogrt is Corrupt" issues we were seeing on Windows. 

      After unzipping the mogrt and trying to open it I realized that the unzipping process was not happening. The .Zip folder was turning into a. CPGZ file instead everytime I tried to open it. And clicking the .CPGZ file to try to "open" it just created yet another .Zip file and on and on in an endless loop. So in this case the "Mogrt is Corrupt" error is valid. The Mogrt IS corrupt without the ability to unzip the contents of the .zip folders where the .aep lives. 

       

      After doing a bit of google sleuthing, it looks like Mac's can get into this state when a zipped file (that is what a Mogrt is) doesn't download correctly. Sometimes, a download says is complete but really it only downloaded 99% of it. Or it may be that the file needs to be downloaded from another Browser.

       

      I re-downloaded a copy of the Stock Mogrt that was giving me trouble from a different source and it worked! It also somehow fixed the one I was having an issue with.

       

      Here is a link that I found with some workarounds: https://osxdaily.com/2013/02/13/open-zip-cpgz-file/

      I think the best thing to do is re-export or re-download the file and try again.

       

      And here is another article about this.

      https://osxtips.net/cpgz-file-on-mac/

       

       

      Hope this helps! 

      Dacia

      11 replies

      Show previous replies
      R Neil Haugen
      R Neil Haugen
      Legend
      February 17, 2019

      When you get this kind of error, this is either something wrong with the mogrt or your system. Often, there are issues with some mogrts.

      So ... we'd need details of what your system is, including specific version numbers of Pr ... as in 13.0.1 type numbers from the Help/About screen, and which mogrts you're having difficulty with (and especially if there's a common creator involved); whether you have AfterEffects on your system, and if so, which number-dot-number version.

      Neil

      Everyone's mileage always varies ...
      J
      Joshua Wi
      Participant
      April 26, 2020

      I'm having this exact same issue but on a brand new macbook pro. If there's a workaround please I need to know. Thank you for your time.

      A
      Alyssa5F84
      Participant
      March 6, 2021

      Solution for PC was the originally marked correct answer down below ... Here it is again... 

      It looks like the "Mogrt is Corrupt" issue occurs when the Motion Graphics Templates Media scratch disk is set to a folder that is nested so many levels deep or in folders with really long names that goes beyond the 260 character limit that file paths on Windows machines are limited to by default. The .aegraphic files within a Mogrt gets unpacked in the Motion Graphics Templates Media folder inside of folders with a Unique ID that also has a really long string of characters. It throws Windows over the edge to where it doesn't recognize the file path as valid.

      We are looking into a workaround on our end but in the meantime, I found this article that shows where you can go in Win 10 to change this limitation. https://mspoweruser.com/ntfs-260-character-windows-10/ 

      You can also open Project Settings and change the Motion Graphics Template Media Scratch Disk to a new location with fewer nested folders or closer to the root.


      Changing the project settings to the new location helped me! I figured since NONE of my graphics were working, this was probably the issue on my PC. Thank you so, so much!!

       

      -Alyssa

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