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briannacita
Participant
December 5, 2017
Answered

Motion Graphics Templates won't open in Premiere Pro

  • December 5, 2017
  • 3 replies
  • 5670 views

I licensed and installed them from Adobe Stock, and they show in my Essential Graphics panel in Pr, but I can't drag them into the Timeline, or anywhere for that matter. Yes, I have After Effects installed. Adobe support keeps telling me to "Reset to saved layout" for the workspace, but that doesn't work either. I have the most recent version of everything. Help, please.

This topic has been closed for replies.
Correct answer briannacita

But no message ... and that second thing is new to me, I don't recall seeing that ... huh.

Neil


I ended up getting on chat and screen sharing with Adobe and all seems to be working. Thanks for the consideration, Neil!

3 replies

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Zoheb Malany
Participant
February 22, 2023

Chm-Stepan photos, images, assets | Adobe Stock arent opening on premium pro for me all your format arent been propely putten and it is hard to put if you can make it on photoshop & premium pro and other format we can download and open it easily 

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Matthew5E0C
Participant
September 17, 2020

So weird. But I literally just right-clicked on the thing that wasn't working and selected move to "stock templates" and then I went over to stock templates and it would allow me to post to my project. Super weird but I hope this helps someone. 🙂

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    SnodgrassOddities
    Participant
    November 23, 2020

    This worked for me too!  Thanks for sharing - you saved me a lot of hassle.

    R Neil Haugen
    R Neil Haugen
    Legend
    December 5, 2017

    What is the number-dot-number version of PrPro you have? And please do not waste time with "latest" as the CC Desktop app is wrong so often. Go to the PrPro Help/About dialog and report that number. And the one for AfterEffects.

    So, you have the licensed mogrt in a folder showing in the Browse tab of the EGP workspace. You drag that to a track above the clip where you want it, and it won't "stick" to the track? What message does it show exactly, or signs/symbols/ whatever?

    Neil

    Everyone's mileage always varies ...
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      briannacitaAuthor
      Participant
      December 5, 2017

      Hi Neil! It is 12.0.0. I'm not sure what you means by the Help/About dialog box.

      Yes, and yes. The symbol it shows when I drag is either the circle with a diagonal line through it, or one that blinks rapidly with with a clenched hand, +, and box altogether.

      SGaspari1
      SGaspari1
      Participant
      August 7, 2020

      I ended up getting on chat and screen sharing with Adobe and all seems to be working. Thanks for the consideration, Neil!


      I know it has been a while since you had this issue, but how did you solve it? I'm having this issue now in 2020 and can't find a way to solve it. It is driving me crazy!

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