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dwrichy
dwrichy
Participant
October 4, 2019
Question

MP3 Audio file contains no sound after import

  • October 4, 2019
  • 7 replies
  • 35126 views

Hello! I have two rather large MP3 audio files that I tried to import into a project. One imports just fine. The other is completely empty. There is no waveform, no sound, nothing. Both files are about an hour long and about 85MB in size. They were recorded on the same device on the same day. How can I troubleshoot this? Screen shot below. 

 

Dale R.

 

    This topic has been closed for replies.

    7 replies

    I
    ido5C65
    Participant
    April 15, 2024

    None of what was wrriten here helped me with this matter so I went on to a work-around that seems to solve many issues in Adobe's products.

     

    Just open a new (empty) project, import your project in (as any other file)  and thats it. works like a charm... (as much as an Adobe platform can anyway... ) 

     

    hope that works for you 

    I

     

    S
    simonic
    Participant
    April 3, 2024

    I managed to fix this in my edit by deleting the media cache.   Open Edit>>Preferences>>Media Cache and press the delete button.  

     

    Close the preference and the audio waveform will reappear along with the audio.

      S
      simonic
      Participant
      April 3, 2024

      I can't seem to find a way to edit these posts, but I thought I'd just mention - at first it appeared as if nothing had happened, but the audio reappeared after a couple of seconds.   This is possibly because I was working off a slow drive however.

      J
      John268618950mpj
      Participant
      February 27, 2023

      This is really bad. I have a 1.5 hour video that in 30s just stopped reading a perfectly fine mp3 file. It plays fine in any other player, just wont load in premier. You can't convert it because it somehow throws off the timing and when you relink a new convered wav version the time is off and the clip doesn't match. 

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      February 27, 2023
      quote

      You can't convert it because it somehow throws off the timing and when you relink a new convered wav version the time is off and the clip doesn't match. 


      By @John268618950mpj

       

      How did you convert it?

      I've done the conversion in Audition, imported the wav, right clicked on the mp3 on the timeline, and chose Replace with clip from bin.

      The timing didn't change.

      M
      Michael Grenadier
      Legend
      October 7, 2019

      why not use adobe media encoder?  Comes with PremiereCC.   And if you're editing this audio with video, I'd suggest you resample to 48k which is the video standard.  May be having a senior moment, but seems to me I've seen problems working with 44.1k audio which didn't appear til I exported a sequence.  

        Warren Heaton
        Community Expert
        Warren HeatonCommunity Expert
        Community Expert
        October 7, 2019

        While it’s worth giving AME a try, there is a good chance that whatever is preventing Premier Pro from playing the audio as expended may also prevent the other Adobe applications from playing it as well.

         

         Although, I have converted video in After Effects for Premiere Pro in the past. 

        Ann Bens
        Community Expert
        Ann BensCommunity Expert
        Community Expert
        October 5, 2019

        When importing audio always wait until it is completly conformed (blue bar bottom right) before doing anything!!!!

         

          B
          Bird-Party
          Participating Frequently
          February 9, 2023

          This peak file generator seems to be the root of the issue.  However, I swear premiere used to continue generating peak files in the background while clicking around and opening other files, timelines, etc.  This feels like a really debilitating bug that needs to be addressed ASAP!   I have encountered this bug 3 times this week (three separate projects, three separate .mp3 files downloaded from ArtList

          B
          Bird-Party
          Participating Frequently
          February 9, 2023

          It seems that "offlining" and simply reconnecting the original file does not fix this. Even after deleting all Caches + Preview files. The quickest workaround I found, as stated above, is re-conforming or redownloading a .wav version and reconnecting to the .wav.   Further, I also disabled "automatically generate waveforms", though I'm not sure that setting affected the outcome.

          Peru Bob
          Community Expert
          Peru BobCommunity Expert
          Community Expert
          October 4, 2019

          " I guess I'll need to get some other tool that can convert to AIF or WAV"

          Use  Adobe Audition if you have the CC All Apps plan.  If not, Audacity will convert to wav.

            Warren Heaton
            Community Expert
            Warren HeatonCommunity Expert
            Community Expert
            October 4, 2019

            The mp3 files play as expected outside of Premiere Pro, correct?

             

            I would try converting the file to AIF or WAV and then importing that.  Of course, 44.1 kHz Stereo 16-bit without comrpession will come in at about 10MB per minute. 

              dwrichy
              dwrichyAuthor
              Participant
              October 4, 2019
              Yes, both files play correctly outside of Premiere Pro. I guess I'll need to get some other tool that can convert to AIF or WAV. Normally, I'd use Premiere Pro for that, but that's not an option! 🙂
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