MP4 to Apple ProRes format issue

[Greg @ Caprice]

 

 I created a promo clip for use on social media and was asked to format the clip for TV. 

For this, I had to convert the clip from MP4 to Apple ProRes 422.

For some reason, the clip now displays in a different aspect ratio.

I have tried everything I can think of to sort out the issue.

I have changed setting in the sequence settings to comply with either 16:9 or 1920X1080.

Nothing has changed.

I have tried a variety of different settings in export but still no luck.

For TV, they require the attached settings.

Appreciate any assistance in this matter. 

[Ann Bens]

Right click on image in project window and check interpret footage 

[Richard M Knight]

You need to change your sequence settings to have square pixels.

I would start with something like this:

[Greg @ Caprice]

Thanks guys!

I did have square pixels but was getting desperate and was trying anything. 

I ended up sorting it out with the issues coming from the export settings. 

I also failed to see they offer an .epr file to download for the export settings.

Appreciate the help.