MP4 VIDEO WON'T PLAY AFTER RENDER??

Forum|Forum|7 years ago
March 24, 2018
12 replies
40641 views

Does anyone have any idea why when I 'Export' a video through AdobePremiere. The edited mp4 file becomes unreadable & unwatchable?? I've re-edited the video twice now & I got the same results both times. Also cleaned my Media Cache files multiple times and still the same result occurs. I've been using Premiere Pro for almost 2 years & this is the first time it's happened.

I'm really confused as to what I've done wrong? Anyone able to help??

This topic has been closed for replies.

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Donald28684493abim

Participant

Hello,

I know this is way late in the game, but here is a solution. I had the same problem. I was able to correct it by clicking the "Match Source" button under the Export > Video setting. I exported without clicking it and the resulting MP4 wouldn't play in Windos Media Player. I exported after clicking it and it plays just fine in all players I have tested.

MH27743176p6rc

Participant

I had the same problem, now I changed the export destination to another drive, normally i'm using external hard disc, no i tried with D drive and it's solved

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Mantis5FBB

Participant

I can not believe this is the real answer. but my original destination is not external hard disc. just change a place to save in my computer. then it works

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omarh33278957

Participant

I'm having the same issue, video wouldn't play after render.

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Anonymous

I'been having the same issue. For some reason I'm able to watch it using VLC media player instead of the Movies / TV from windows 10. Doesn't solve the problem... but thought of sharing that.

margrat

Participant

I am having the very same issue and haven't been able to find a solution. I've tried clearing Media Cache, exporting DNx and Cineform instead of H.264, high/medium/low bitrate... Does it have anything to do with the fact that the files we download from WebEx are 6fps?

timothyb9252390

Participant

Probably late now but I was having the same problem. I kept selecting the timeline and going to File>Export>Media and exporting a video. But the output was only coming out as a useless blank video at like 90KB. Finally, I noticed that when the export window popped up, on the left hand side at the bottom is the "Source Range" selection. You can adjust it to set the source range to anything you want. I noticed in mine (and I can see it in your pictures as well) that the source selection is set to basically nothing (two white markers are at the beginning with no space between them). If you drag those markers to cover everything from the beginning to the end of your video, it will actually render the full video when you click Export.

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ScenicNic

Participating Frequently

I had a similar issue where the footage wouldn't play after rendering/exporting; The audio worked but it just played a black screen. I found that it was simply an export setting issue. Check these instructions out: Exporting an MP4 · Adobe Premiere CC 2018: Basic Video Editing

KellenR

Participant

I have had this issue occur when I try to export H.264 using the preset "Match Source - Medium Bitrate". If I use 'High Bitrate' the output video is perfect. Not sure if this clues in to anything.

Peferling

Inspiring

Ann: "two years old" He can't reinstall. No going back since the latest version, correct?

Did you install or perform a systems/third party software update? Perform a system recovery to a restore point when it did work.

Try to reindex the resultant file with VLC, other other app, (Direct Stream Copy in Vitrual Dub works as well). If it that fixes, then it's a plugin issue.