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SilverBeanie
Participant
March 24, 2018
Question

MP4 VIDEO WON'T PLAY AFTER RENDER??

  • March 24, 2018
  • 12 replies
  • 40641 views

Does anyone have any idea why when I 'Export' a video through AdobePremiere. The edited mp4 file becomes unreadable & unwatchable?? I've re-edited the video twice now & I got the same results both times. Also cleaned my Media Cache files multiple times and still the same result occurs. I've been using Premiere Pro for almost 2 years & this is the first time it's happened.

I'm really confused as to what I've done wrong? Anyone able to help??

This topic has been closed for replies.

12 replies

Peru Bob
Community Expert
Community Expert
March 24, 2018

Just a guess:

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

If that doesn't work, please help us help you:

FAQ: What information should I provide when asking a question on this forum?

SilverBeanie
Participant
March 25, 2018

Updated my Graphics card & Premiere Pro to latest version. And still no changes!

These are my export settings for Premiere Pro?

Ann Bens
Community Expert
Community Expert
March 24, 2018

After 2 years not stop use, you might want to reinstall.

SilverBeanie
Participant
March 25, 2018

Reinstalled it & the same situation occurs??

Ann Bens
Community Expert
Community Expert
March 25, 2018

I've tried that and the video is unreadable. Just shows a red screen and no audio plays.


No I mean original project and export again.

Turn off Import native sequences in AME's preferences

Also use underscores instead of dashes and blancs.