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January 1, 2024
Question

Multichannel Proxies - synced Clips - the selected preset does not support the audio channel type

  • January 1, 2024
  • 2 replies
  • 1154 views

So many questions about proxies here, but I found no real solution so far.

Usually in other NLEs, I can just throw any video at it, select proxy->prores, and it just works, no matter which audio configuration. 

Now after playing with audio settings for an hour, I am afraid, I cannot get it to work properly in Premiere at all.

I synced my video files to audio for a mixer via Timecode in Tentacle Sync Studio.

It combines audio with passthrough video.

This way I get two audio streams with ten audio channels in total.

Four audio mono streams from my FX3 recorded internally and one with six channels from my mixer.

When I convert it to prores proxy with 10 mono streams it works.

 

Then I try the ZV 1.

It has one stream with 2 channels - so a stereo-configuration.

With those six mixer tracks added its a total of eight.

I cannot find a proxy setting that works, for example using eight mono tracks or four stereo gives me just the error message:  

"the selected preset does not support the audio channel type"

 

Is there anything I can do?

Is there ANY setting that converts video with audio pass-through?

Thats would be such an easy thing to do.

 

Or is it better to convert externally with ffmpeg for example with pass through audio and reconnect in premiere?

 

 

 

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2 replies

January 1, 2024

Maybe the best workaround for me is to create the proxies directly in tentacle sync. It allows me to passthrough video for synced originals and then I can create low resolution proxies with the same audio channel mapping - for example prores HD, or H264 1mbit for online workflows or prores proxy to edit on a laptop on the go - or even Prores UHD for easy finalization using proxies. I can add "_Proxy" to the filename after creation and then swap them out like I want. I guess that will be the safest bet to use proxies in premiere with complicated audio channel structure. Still its a little weird that a "professional" NLE is not able to create proxies with audio passthrough.

Ann Bens
Community Expert
Community Expert
January 1, 2024
January 1, 2024

Thanks..

According to this manual, creating quicktime-proxies shouldnt be a problem, but it is..

Pay close attention to the Audio Channels

With its built-in proxy creation workflow, Premiere will automatically match the channelization and sample rate of the source file (the bit depth doesn’t matter). It will ignore any channelization and sample rate setting in the preset if the chosen proxy format supports the settings.

For QuickTime proxies, this is almost never an issue, because QuickTime supports arbitrary audio channelization. For H.264, it’s a different story. H.264 and the AAC exporter only support a limited number of channels for export; mono, stereo, 5.1, and 4-channel (for ambisonic audio).

Premiere Pro needs the number of audio channels to match when attaching proxies. There’s no way around it. For multichannel audio, it’s better to create a QuickTime ingest preset using ProRes Proxy. Multichannel audio should just work if you use that kind of preset and leave the audio values to their defaults.

January 1, 2024

Tried Prores Proxy Quicktime with all default settings and HD resolution as well. no luck.