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My download of Premiere keeps failing

New Here ,
Oct 07, 2022 Oct 07, 2022

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I tried to update because premiere keeps giving me error messages about saving issues. Now it wont download.

Hassan Haze
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Error or problem

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Community Expert ,
Oct 07, 2022 Oct 07, 2022

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How are you trying to update Premiere (through the Adobe Creative Cloud desktop app)?

What is the exact error message?

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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Try different internet browser.

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Adobe Employee ,
Oct 10, 2022 Oct 10, 2022

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Hi Hassan! 

Could you share a screenshot that displays the issue? Which OS do you have? 

Let us know.

 

Thanks,

Kartika

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Community Expert ,
Oct 19, 2022 Oct 19, 2022

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@Hassan Haze 

Has your poblem been resolved?

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