My download of Premiere keeps failing

[Hassan Haze]

I tried to update because premiere keeps giving me error messages about saving issues. Now it wont download.

[Dean_Utian]

How are you trying to update Premiere (through the Adobe Creative Cloud desktop app)?

What is the exact error message?

[Ann Bens]

Try different internet browser.

[Kartika Rawat]

Hi Hassan! 

Could you share a screenshot that displays the issue? Which OS do you have? 

Let us know.

Thanks,

Kartika

[Dean_Utian]

@Hassan Haze 

Has your poblem been resolved?