my premiere has stopped responding frequently

New Here ,
Apr 13, 2022 Apr 13, 2022

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AS MUCH AS THE PREMIERE AND THE AUDITION ARE STOP RESPONDING FREQUENTLY, WHEN IMPORTING A FILE, OR TRYING TO SAVE THE SAME, BEFORE IT DIDN'T HAPPEN I USED THE 2020 VERSION AFTER IT STARTED HAVING PROBLEM AND THE 2022 ALSO, IT IS NOT WORKING WITH THE PROGRAM STOPPING WORKING ALL THE TIME

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Crash , Error or problem , Freeze or hang

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Adobe Employee ,
Apr 13, 2022 Apr 13, 2022

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Hi there!

Sorry about the trouble. Can you let us know your system details (OS, CPU, RAM, GPU)? What type of files are you using  (codec/ format, frame rate, frame size)?

 

Let us know.

Thanks,

Kartika

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