My Premiere keep crashing when exporting the video. These problems happens around these two months and gettting worse and worse in these two weeks. I have checked the crash log and it is caused by the same problem,
But my Premiere just worked fine for two years. I didn't change anything in my computer. I have almost done everything I can do and it just not working.
My PC spec
Windows 10 2004 19041.1052
ROG STRIX X570-E GAMING
NVIDIA 1060 6GB (Old one) / 1650 4GB (New one) using a 461.92 STUDIO driver
G.skill F4-3600C16D-32GTZNC 16GBX2 (Old one) / Crucial Ballistix 16GB DDR4-3200 x2 (New one)
Premiere Pro 2021 15.0
What I have done：
Changing a brand new GPU
Changing a brand new memory
use DDU to delete my Gpu driver and install a new driver
create a new project and import the old one
using a new SSD and install Windows 10 21H1
All of above is not working
One thing I can confirmed is that I use the same project on my notebook and export the video and it worked just fine.
Here is the screenshots, and there is more below
We're sorry to hear about this. Is this happening specifically with H.264/H.265 format or is it happening with other formats as well?
It's happening with other formats, like Quicktime Apple ProRes 422
I would like to add one thing that it is not crashing all the time. Sometimes it will finish exporting like nothing happened. I'm very confused
Hello? Can you help me?
what are your source properties and sequence settings? 16 gigs is not a lot of ram, particularly if you're working with 4k material or greater.
You might try smart rendering
And by any chance are you working with material from a smartphone or screen recording? If so, the issue may be sources with a variable frame rate. Unfortunately vfr material can cause all sorts of intermittent and unpredictable problems so it's always a good idea to convert to a constant frame rate.
use mediainfo to determine whether your source is variable or constant frame rate
if it's variable use handbrake to convert to constant frame rate
and here's a tutorial on how to use handbrake
If none of this helps, post back with the requested info and we'll dig deeper