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baileya1998
Participant
July 2, 2018
Question

My Project disappeared!!

  • July 2, 2018
  • 20 replies
  • 80282 views

My project disappeared from Premiere Pro! I have been working on the same project every night for a week. When I went to go open it up in premiere it was gone? I've looked in all my files no where to be found. The last project says opened 4 days ago but I was on premiere less then 24 hours ago.. What happened? How can I get my work back?

20 replies

Participant
May 20, 2019

This just happened to me. Working on an ongoing project for a month and all versions except the original 3/13/19 are gone, Auto-save and all.  Searched proproj on entire computer and the file date auto-save gap is clear.  Gone.

Any solution?  Can you lengthen the 'open recent file' to go back further?

zachary_red
Participant
May 17, 2019

The latest version of Premiere will either delete/move the currently opened project file into the auto-saves folder. I think it has to do with a new feature that they rolled out involving auto-saves. In the preferences you can go check a box labeled: "Auto save also saves current project(s)" I believe this is a new feature that has come out in the past six months. This new feature seems like it might be at the heart of the issue. Not totally sure though.

Participant
May 8, 2019

Same thing just happened to me. I have already lost an hour trying to locate it. Not looking good. This isn't the first time...I don't understand why this keeps happening??

dtflaherty31
Participant
May 17, 2019

Check your backup drive. If you have an archiving system in the drive check in there. That’s where I finally found mine.

Sent from my iPhone

Participant
May 20, 2019

Unfortunately, my back up files are similarly missing.

dtflaherty31
Participant
April 23, 2019

Update. I found the project and auto saves in a 3 day old archived folder on my backup drive.  The project file and all the auto saves were indeed completely deleted from my computer hard drive. Because they were deleted from my hard drive my current backup drive also did not have any record of them. So the only way I got them back was to look in an archived  folder of my back up drive from when they had existed on my computer. It’s really scary to think That this can happen! Make sure you have solid back up systems in place!

Participant
April 23, 2019

I saw many topics of people encountering the same problem I had. My problem was caused by starting a portable version of photoshop on a computer with premiere installed (not portable): when closing photoshop, it deletes ALL files from /13 folder (default premiere folder). The problem is still present in last versions but since happened to me, I save project outside default folder (on desktop for example), and also do backup on external hd. Can't believe advanced softwares like this always have this problem, or problems like rendered clips disappearing (becoming red again) with no reason.

R Neil Haugen
Legend
April 23, 2019

I can never believe how many people don't set up their own storage and backup for their projects active/archived. Instead, they save their projects to the folders created by the app ... I can't understand the thinking for that.

That is asking for disaster.

Neil

Everyone's mileage always varies ...
danielz38835802
Participant
October 25, 2018

thank you all so much. i am a noob with the software and didnt think to check the auto save folder. i found the latest auto save version. For some reason when i accidentally hit save as instead of save it deleted everything from the project area when i reopened it... it was all displayed as one merged clip in the imported files area.. i had no choice but to find an auto save version simply because the background music wouldnt have matched after cutting and editing more... thanks again everyone...!

Participant
September 7, 2018

it happen to me to, and i remember seeing him doing auto-save...i was confident on that.. shit

ginah29546281
Participant
July 22, 2018

Same thing happened to me and I am furious!!! This was a video project I had been working on for DAYS! for a client and now it is gone! I only have a few hours to deliver this is HORRIBLE! I am so angry I am in tears and more than likely will never work with this video editing software again! I can't find auto saves the saves I did manually NOTHING! It shows my recent projects were last month when I just was working on it last night!!! I pay for a service and files are automatically getting deleted I am beyond pissed!

Ann Bens
Community Expert
Community Expert
July 22, 2018

Tried a back up project you made?

Kevin-Monahan
Community Manager
Community Manager
July 17, 2018

Hi baileya,

Did you ever locate your project? Please check your Auto Save folder for a more recent version if you have not already done so. Let us know what's going on.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
April 24, 2019

hi there, I had my project disappear on me mid-editing is there a way to get it back? undo doesn't work and manual save file retrieval doesn't work

EDIT: oops found it I named the copy as the same name but with (2) at the end. I just did a stup. the same

R Neil Haugen
Legend
July 2, 2018

Check the Project file location in the Project Manager of PrPro or use you search management in your computer and look for .prproj files.

Neil

Everyone's mileage always varies ...