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Participating Frequently
January 30, 2013
Question

My workaround for 'lost' preview files in Premiere

  • January 30, 2013
  • 27 replies
  • 47486 views

So you render preview files in Premiere and the next time you launch the program you're met with red bars in the sequence - indicating the need to re-render (even though those render files are still sitting on the hard drive right where Premiere last left them). While Adobe is purportedly aware of the issue, it's still pretty annoying.

I found a potential workaround which, so far, seems to work - at least for me.

Premiere seems to lose track of rendered preview files on the sequence that was displayed at the time the project was saved before exiting. When Premiere is re-launched, by default, it opens to the last displayed/saved sequence.  

So here's what to do, whether your project consists of a single sequence or several.

1) Create an empty sequence. Leave it empty. Rename it if you like ("Select me before saving and exiting") - or not.

2) Work in your other sequence(s). Render your previews as needed.

3) Before exiting Premiere (this is the important part) switch to the empty sequence and save the project. Then exit.

4) The next time you start Premiere: a) Select the project, b) Wait till all media is loaded (Premiere reports this at bottom). It will open to the empty sequence. When you switch to the work sequences, you should have green bars where the previews were previously rendered.

Try it and let me know if this works for you.

Preston

This topic has been closed for replies.

27 replies

Participating Frequently
October 7, 2014

I'm experiencing this problem with a comp I've imported from AE. Using CS6. First time I've seen this issue. One thing I just noticed: I re-rendered the comp on the timeline again. I went to the folder where preview file should be and I don't see it there. Don't know where it's going or if a preview is being created temporarily and then dumped when I close Premiere. The empty sequence technique did not work for me. I'm on Windows 7.

Participant
September 20, 2014

I am having the same problem with any warp stabilized clips in my timeline.

Using windows 8.1, premier pro CC. gopro footage. no 3rd party plugins. No NAS just laptop hard drive.

Participant
September 16, 2014

This appears to work, except for Warp Stabilizer effects, which repeatedly become unrendered after restarting application. I am using CC 7.1 and would like to upgrade to 7.2 to see if problem persists, but the company I work for will not allow upgrades until all edit suites and Maya workstations can do it at the same time, so that we are all using compatible software on all systems. Our tech is still evaluating, and we cannot proceed until he gives the OK.

Participant
July 25, 2014

This is very frustrating.  I've actually had this happen to me on CS5, and it's still a problem on CC. (completely different machines.  Completely different OSes)

I'm pretty sure that the work around is a red herring.  You'll probably get the same results if you stand up and run around your chair 3 times while patting your head.  The work around "seems" to work because this issue does not happen all the time, nor with every instalation.  Who's to say what circumstances cause the problem?

This happened to me a couple hours ago, and have been trying to duplicate the issue with another project.  Premiere has some logic that invalidates preview files.  It keeps the files around even if they are deemed invalid for a specific project.  Anyway, this is all happening within the program itself, and it probably happens at load time.

When I watch my (very large) project load I can see it try to load the preview files, but it skips over them.  Since the project file is unchanged since the last time it worked properly, we can assume that there is another mechanism for determining validity.  I noticed that the modified date and time changes on the preview folder every time the project is loaded.  I suspect that this is a checksum, but I have no idea how it's use (or even if it is used).  Though again, we can assume that changing the date on the folder is important, as Premiere does modify it.

Anyway, I have no answer.  I am re-rendering my film, which will take several days.  Unless someone comes up with a work around to fix invalidated previews... I'll just have to accept that this can happened every once in a while.

The biggest thing I've learned from this, and rendering in general, is that pre-comps are your friend.  :-)

Participating Frequently
November 30, 2013

I have the same issue on Premiere CC, Win7 - previews are lost many times. There is a Premiere CC class on FXPHD and the teacher presents this bug to the audience as a "well known bug" - so I see that there are probably thousands of users who must live with this stupid problem for a long time. Shame on Adobe. Please fix it finally.

Brit.b
Inspiring
November 30, 2013

Ironically I spent a good deal of time and money on new larger Raptor hard drives to make Premiere run faster and to make room for more preview drives. Now I have wasted many hours re-rendering the same file trying to solve this problem ...which didn’t exist before I went through his expensive intensive exercise. And I now see that this probelm has existed for years for soem people yet Adobe will not fix it.

Brit.b
Inspiring
December 1, 2013

I may have found a solution. I took out the warp stabilizer, and then added it back in on the clips in question, and then re-analysed and re-rendered. So far, so good. It seems that bringing in the warp stabilizer effect in the file into the re-built computer needed re-analysing (as I do after this 2 day exercise.)

QueenOfCBR
Participating Frequently
August 19, 2013

Ran into this issue.  In my case, I had done a SAVE AS of the project to a new subdirectory with a new project name. (Archaic attempt at version control. Heh.) Premiere created a Preview Files subdirectory within there, and it was properly saving any new render files to it.  However, it wasn't loading them the next time I launched the project.  I noticed it was still looking for and successfully loading previews I'd done prior to the SAVE AS from the parent directory where the original project was.  I did a SAVE AS back to the parent directory, and now they're saving and loading fine. 

I did try the solution in the first post here several times, and I also tried copying my newer preview files to the parent directory.  Neither worked.  I also checked in preferences, and they were already set to save in the newly created subdirectory.  If there was some other place I needed to link these, I couldn't find it nor Google it.  I'm pretty sure I've saved a project to a new directory and been just fine in the past, but maybe I'm wrong.


FWIW, if anyone stumbling across this thread has saved your project outside its original directory.  Put it back and see what happens.

Participant
September 13, 2013

I have the same problem. It is totally stupid, how can Premiere have such a MAJOR bug? I cannot re-render a complex 30-minute edit each time I am re-opening the project.

jefbak
Known Participant
September 13, 2013

I still have issues with this as well. Does anyone know if it has been fixed in CC version?

Participating Frequently
February 6, 2013

And here's my theory as to what might be happening - it is only a theory and I am not a programmer:

When you launch Premiere to a sequence that has rendered previews, Premiere immediately checks to see if the render files are available. If it doesn't "see" them in those first milliseconds, they are ignored and you get a red bar. (In old versions of Premiere, if renders weren't found when/where expected you were given an opportunity to locate them). The problem is, if you have a lot of media in a project, it can take several seconds for everything to load and the render files are last. By then it's too late. Premiere didn't "see" the files in question, so they were ignored for that sequence.

I think this is also the reason why the problem seems to be hit and miss. If you have a small project, all the media including the render files load quickly before Premiere has a chance to "ignore" what it thinks might be missing in the way of rendered previews.

Legend
February 7, 2013

I'm skeptical of that explanation, if only because opening to an empty sequence won't cause PP to load the media any faster.  The only thing that will do that is less media in the project.

And PP will still ask you for missing render files.  If you delete them with PP closed and then reopen the project you'll see this.

Participating Frequently
November 9, 2013

So did they ever come out with a fix for this? Or do I really have to load my render files this ridiculous way. No offense to Preston, who found a pretty decent workaround. Adobe shouldn't release a product with such a crucial bug. Can someone let me know if there is a new way to get your render files to load or if there is a bug fix for this?


Same issue here. In fact, I've lost preview files I have just rendered by switching sequences and returning to the sequence I just rendered.

I will try the empty sequence trick tonight. Very surprised that this issue is still around.