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benborv
benborv
Participating Frequently
October 21, 2017
Answered

Need help reverting to previous version of Premiere Pro!

  • October 21, 2017
  • 2 replies
  • 4802 views

I updated to the 2018 version of Premiere. Had the Dolby Audio issue, since I'm on Windows 7. When I clicked the drop down menu and hit "Other Versions", I hit the most recent one, which was the one I wanted. Downloaded it, no problem. Tried to open Premiere, but still opened 2018 version. Went to Adobe's website, downloaded the previous version, and tried to set it up. The setup program gave me an error which said that I needed to extract the files before I ran the installer, and after I did, it said that "the installer may be damaged" and told me to re download. Did so, same error. HELP!

This topic has been closed for replies.
Correct answer DeanUtian

Dean, I don't know how many times I've done that... When I do it, Windows tells me I need to unpack the .ZIP file before I open it to get to the launcher. After I do so, It asks me the same thing. Tried it again, same result! I then just hit the "open anyway" button, and after I tried to run the launcher, it said to "reinstall the launcher, as it may be damaged." How should I go about doing this? And do I need to delete 2018? If so, how?


Sorry to hear you're having so much trouble just reinstalling the software. Like Ann Bens mentioned, try use the Cleaner tool. So, first, do an uninstall of Premiere, then run the cleaner tool. Then you should run the Premiere CC 2017 installer. It may extract files first but then should install the software. I have done this before with other CC products, not Premiere but would expect the results to be the same. If anything odd happens, take screenshots to share to help explain what's going on at your end.

2 replies

Arlington Media
Arlington Media
Participant
October 30, 2017

How do you convert 2018 projects back to 2017?

E
excited_Genie16B8
Legend
October 30, 2017

Project files aren't backwards compatible.

D
Community Expert
DeanUtianCommunity Expert
Community Expert
October 21, 2017

You should be able tpo find and install previous versions of Creative Cloud applications through the Creative Cloud desktop app.

1. Click the Creative Cloud icon, located in the taskbar (Windows) or Apple menu bar (Mac OS), to open the Adobe Creative Cloud desktop app. If it’s not already selected, click the Apps tab at the top of the window.

2. In the Find Additional Apps section, choose Previous Versions > View Previous Versions.


More detail at: Install a previous version of any Creative Cloud application

benborv
benborvAuthor
Participating Frequently
October 21, 2017

Thanks, Dean, but I've tried that... (and have seen that website!) After I installed the version I wanted, I tried to open Premiere, but it still went to the 2018 version...

benborv
benborvAuthor
Participating Frequently
October 23, 2017

To clarify, did you uninstall Premiere 2018 and then install an earlier version? If so, what version did you install?

When you installed the earlier version, did you start it from the Windows start menu? If so, what version does it show when you search Premiere?

When you opened this reinstalled Premiere, you then go to open your project and it says the file is too new to be opened. Is this right? If so, you could have been successful in installing an earlier version but your file has been saved for a later one. For example, you saved the file in Premiere CC 2017 but tried to open it in CC 2016. I've even seen a later version of Premiere CC 2017 not being able to open an earlier version Premiere CC 2017 project file.


Actually, to clarify, on the Adobe startup menu (shortcut) I downloaded the most recent option out of the two, which was something like CC v 7.

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