Inspiring

Answered

New Caption tool lagging and slow

Forum|Forum|4 years ago
July 9, 2021
7 replies
4920 views

Hello,

I have recently updated my Premiere Pro version to the newest one and discovered the new caption tool.

I started working with it and I realized that it is extremely laggy and slow. Every time I put a new caption or change a style, it almost feels like I need to way 30 seconds to 1 minute until the changes are processed and I can continue working. And this can become extremely tedious if there are a lot of captions to do for a longer piece of content.

I have heard different feedback on working with this tool, where some people really like it and others find it as buggy as I do.

My PC specs are also pretty good, this is not something that should slow down my work process.

Maybe there are some settings I am using incorrectly? I am not really sure what is the problem.

Can anyone help? 🙂

Correct answer Jamin Media

I figured it out just a moment ago... Disabling Auto Scrolling in the Text window fixes the slow down issues completely for me.

cluelet

Participating Frequently

When I edit my captions I upgrade captions to graphics. This improves the speed slightly but it's usually still super slow for me. I normally edit a 3-4hr long video of captions and what I figured out was to work on only 20-40min portions of the graphics on one track at a time, and move the rest (what ive already captioned+what is past the 20-40min mark) to a muted track. That way premiere thinks you only have a small amount of graphics/captions online. It doesn't fix the issue but it improves the problem by about 10-20% for me. Hopefully this helps some people!

B

Blake35017827jn7x

Participant

I have been having the same problem where if you have captions and you try to play the video every so often it will bug out and the video wont play but all the audio does. To fix it you have to go out and back in but it happens every 5 mins or so can someone pls help.

peterr17052997

Participant

Wonderful. Disabling "auto scrolling" in the Captions box (three dots on the top right-hand side) fixed the problem completely! Thank you!

peterr17052997

Participant

Wait. Not so fast. It didn't solve the problem at all. I thought it did, and then I just get a spinning wheel when I try to make any changes to the titles or captions. Cleared the cache, and restarted. Nothing. This is a crazy bug.

K

kaaratekid

Participant

You can use the text panel to edit your subtitles if it's lagging so much. I've tried this and it works totally fine !

J

Jamin MediaCorrect answer

Participant

I figured it out just a moment ago... Disabling Auto Scrolling in the Text window fixes the slow down issues completely for me.

D

defaultzp0056drpj14

Participant

Thank you so much for posting your solution.

This has been slowing down my work for an entire week!

Christian.Z

Community Expert

Have you tried resetting preferences and/or reseting your workspace?
Reset your preferences by holding shift+alt (or option) when you launch Premiere

Cklewis

Participating Frequently

I have the same issue. Extremely laggy when I add a srt file. I have a solid GPU and other specs, but holy hell it's sooooo slow.

Stan Jones

Community Expert

Cklewis,

It has been difficult for me to replicate these problems, and some users reported that recent updates improved performance.

What version of PR are you running? How long is the sequence? How many captions in the SRT?

Stan

Cklewis

Participating Frequently

Hi, sorry I had no idea anyone replied to me. Unfortunately, the issue persists. The sequences are roughly 50 minutes mp4 (tv show) and the subtitles are srt. The only workaround I've figured out is dragging the SRT to a new sequence, then immediately clicking out of the sequence otherwise premiere will basically freeze. I then put that sequence above my main sequence to be the subtitles.

Any sequence with Premiere's subs will nearly freeze premiere up and until I click elsewhere.

Stan Jones

Community Expert

This is not normal behavior for most users. But there are other reports of slow performance on editing or playback or freezes. I don't think anyone with the issue reported back as to whether there was any correlation between slow playback and number of captions, length of timeline, or complexity of assets.

I suspect that you have, but if not, test with a new project. I had an unrelated issue and staff could not reproduce the bug I reported unless they used my project file. I reset preferences and reset the captions workspace - all was well.

I would also do the clear the cache routine that is recommended anytime there is a new version.

If the issue persists, file a bug report.

https://adobe-video.uservoice.com/forums/911233-premiere-pro

Stan

artur_bAuthor

Inspiring

This happens basically in every composition that I try to use the caption tool, most of them are also extremely simple.

What happens is how you describe that other people have issues with it: "But there are other reports of slow performance on editing or playback or freezes." - sounds extremely similar to what happens in my composition.

timothyb38698209

Participating Frequently

Likewise I am experiencing super slow/laggy performance (close to unusable).

I am on a fast PC.

Have cleared Cache, restarted etc.

Am working on Proxy files, playback quality is at 1/4.

Still now good 😞

v15.4.0 Build 47

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