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New PR 24.0 version export bug

Contributor ,
Oct 11, 2023 Oct 11, 2023

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Hi,

 

Downloaded the latest version (24.0) as it says 'more reliable than ever. ' However, this is not the case. While working on a project, I included a .PSD image over my footage, nested it and then after waiting waiting over an hour for my large project to export, it failed. I then spent two hours trying to figure out why it failed because Premiere did not tell me which part of the project caused the issue. So after spending the time to figure it out, it was the .PSD image that did not export. A reminder that because it failed to export, I couldn't view the video to determine any issues visually. So I had to delete the .PSD image from my project sequence and have my edit look different than what I actually wanted, which is not good for a 'professional' program.

 

My choices were basically to remove the image, or export an .XML and continue in Davinci. Due to timing for when I needed the project finished, I was forced to remove it.

Best part is it is a duplicate of the original image I used earlier in the edit that exported just fine when I removed the duplicate at the end of the timeline..

Needless to say, I gave up on version 24 and started my next project on Davinci. I can't have a program making creative decisions for me against what I want. I wanted the image in my edit.

How is it that Adobe's own image program (.psd) caused an issue in Premiere Pro. I've been importing .psd's into Premiere for many years without issues. Doesn't the various teams at Adobe talk with each other to ensure compatibility with each new release? Shouldn't this have been caught in beta?

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correct answers 1 Pinned Reply

Adobe Employee , Aug 15, 2024 Aug 15, 2024

Hello @Will.., @christopher h23556829ovfc, & @Felix284463599exg,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?


I'll move the thread to the Discussions board while we await your information.


Thanks,


Kevin

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Participant ,
Oct 12, 2023 Oct 12, 2023

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it seems like that PP 24.0 broke alot of projects and/or is not even working properly on the users systems because i literally cant do anything right now after updating it to 24.0 and downgraded it back to 23.6 or less. wich i already reading a lot here in the forum. all of a sudden there is "not enough system space" over for premiere pro while literally 100GB free on every SSD i have. i was working on the same project 10 minutes before on 23.6 and it was working perfectly, after the update i get this error codes i never had before and when i made a forum post about that a adobe worker told me to "delete my cache" yeah.. i think this is the problem :D. very annoying and im very mad like thousands of other customers right now

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New Here ,
Apr 04, 2024 Apr 04, 2024

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In Premiere 2024 I exported a DCP file and a lot of problems, actually stopped to function, so a lot of head aches, while in the 2023 version I did it without problems. Why?

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Adobe Employee ,
Aug 15, 2024 Aug 15, 2024

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Hello @Will.., @christopher h23556829ovfc, & @Felix284463599exg,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?


I'll move the thread to the Discussions board while we await your information.


Thanks,


Kevin

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