No audio when using Focusrite Scarlett 2i2

Question

I am just about to lose my mind here....

First of all, let me just say, I am NOT new to Premiere. Most seasoned editors come to me for advice with the software. But this bug I just encountered is about to make me lose my mind. I CAN'T GET ANY AUDIO TO PLAY IN PREMIERE WHEN USING MY FOCUSRITE SCARLETT 2i2!!! Everything else plays audio just fine. It's only Premiere. If I unplug the focusrite and route my audio through my mac speakers - no problem, audio plays just fine. The minute I plug in my Focusrite, I lose all audio inside Premiere. The meters are still moving up and down but no audio comes out. Yes, I have messed around with the audio hardware preferences for hours now. I tried every imaginable configuration. Nothing works.

The one thing I changed - I upgraded to Ventura 13.4.1 from Monterey 12.5 and updated Premiere Pro to the newest version - 23.5.

Has anyone else encountered this issue before? I couldn't find anything on the internet about it. I have restarted my computer a dozen times now. Audio plays fine in both Audition and After Effects. It's only Premiere that's not playing any audio.

Please help me! I'm about to check into a psychiatric emergency center. I've lost at least a decade of my life at this point. Adobe is the silent killer of our generation. They should be in jail!!

Please help...

IvanTheEditor · Accepted Answer

Ok, so it doesn't look like I can delete this embarrassing thread so instead I'll just reply to my own post in case anyone ever runs into the same issue. After a few hours of banging my head in the wall, I finally remembered that I had a few old virtual audio drivers that I wasn't using. I had created them using a 3rd party software and they don't show up anywhere so you wouldn't even know they were there unless you remembered that they are there. Not sure how but somehow that was confusing Premiere Pro. Even though I had selected my Scarlett as my audio output Premiere was still somehow re-routing my audio to one of those virtual hidden drivers. Makes absolutely no sense but it's working now so lesson learned!

Allmanic · Answer

May be too late to help, but I had the exact same issue. 1st Gen 212 went AWOL, came back w replugging, but lagged badly in timeline. I thought it was some WAVES plug-ins had added. In Premiere Prefs, there is a 'Reset' button at the bottom -- clicking it gives you options. Selecting all, I blasted everything and it came up clean and works fine. You'll have to reset any of your own Keyboard set-ups though.

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