No deja importar ningun archivo

Question

Hola buenas a tod@s,  tengo un problemita y es que resulta que adobe premire no me termina de importar ningun archivo. tengo la version de adobe creative cloud actualizada desde su panel al maximo, pero da igual desde que perfil lo haga, que reinstale el programa, etc... incluso actualice la grafica (gtx 1050) actulice windows 10 a la ultima version y no consigo que importe nada. 
 
Con esto me refiero a que no es que el programa devuelva un error o falle algo al importar, es que simplemente aparece la ventana de importando archivos, y no hace hace nada. He probado con varios tipos de clips y no me deja hacer nada, he probado a borrar las carpetas comunes de adobe para todos los usuarios (Me pasa en todos, no solo en uno especifico) tambien he probado a ver si la configuracion del programa no me estaba usando la grafica (Uso el mercury engine con CUDA). Y no consigo nada.
 
Muchas gracias de antemano.

Peru Bob · Answer

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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