No Filter Icon in Text Window

[Bradley M.]

Good Day,

I am trying my hardest to search this forum for the answer but could not find one. As stated in the subject, after my video has been transcribed and I go to filter for pauses, the filter icon is not there, only greyed out up and down arrows. Please see the screenshot. I am not sure if I changed a setting or something but I am unsure of how to fix this. Any help is greatly appreciated.

Bradley

[Kevin-Monahan]

Hi @Bradley M.,

I read about your problem. Can you try generating captions first? You've transcribed but not created captions yet. After that, you should be able to engage in text-based editing. Let us know if the advice helps.

Thanks,
Kevin

[Lenard35864649ycmm]

Howdy, I'm having the same issue, no filter icon showing up in the transcribe panel. I've generated captions, started new projects and reset layouts and nothing has fixed it!

[Bradley M.]

pologies for the delayed response, but I did generate the captions and still do not have any filter options. I can select the pause I want to discard but then my entire timeline is deleted. I have done this in the past and it worked perfect. But now everything is kinda of whacky. 

Bradley

[Kevin389482719lac]

Why is this a continuous issue in Adobe Community? How many unresolved/unsupported problems exist on this site?