No Hardware acceleration

Forum|Forum|7 years ago
April 6, 2018
3 replies
14048 views

Hey,

I Updated to the new Version of Premiere Pro CC and now i have no Hardwareacceleration support.

I can't change it because its greyed out the Option.

My Cpu: I7 4790k

Gpu: 1080ti

Ram: 32gig

Anyone have a fix for this?

Sorry for my bad Englisch ^^

This topic has been closed for replies.

Correct answer RjL190365

I talk about Exportsettings then encoding settings and there is is the first tab that say "only Software" and i can't change it.

When i left my Cursor over it, it tells me: No Hardwareacceleration available. No Supportet Hardware found.

When i Render my Videos from Media Encoder i can check GPU- Acceleration BUT when i start my Encoding then u have at the bottom Infos about the Video and there is shown "only Software".

While Rendering my CPU is up too 100% and my GPU at 37%.

The Intel hardware-accelerated H.264 encoder that's in the CC 2018.1 version of Premiere Pro is compatible only with the 6th-generation or later Intel I-series CPUs with integrated Intel HD or UHD Graphics 500- or 600-series enabled. It has nothing to do with the MPE GPU acceleration for the discrete GPUs. You have only a 4th-generation Intel i7 CPU, which automatically disqualifies your system from enabling hardware acceleration of H.264 encodes.

Again, this has nothing to do whatsoever with the MPE GPU acceleration for renders.

S

Shang Hong

Participant

After i update my intel graphic 630 to 27.20.100.8681 version it is not support for hardware acceleration export, and i roll back the driver version to 27.20.100.7990, the hardware acceleration function works again....

R

RjL190365

Legend

The next major release of Premiere Pro is now planned to include hardware NVDEC and VCN decoding support. When this will occur remains to be seen. At that point QuickSync support for both encoding and decoding will be restricted to those Intel-powered PCs without a discrete GPU.

So, when the next major version of Premiere Pro gets released, you may now completely disable the integrated Intel graphics if your system's BIOS permits it as the iGPU will no longer serve any video processing purpose whatsoever. And if you have a laptop without a means of disabling the iGPU, the discrete GPU will now automatically supercede QuickSync for hardware video decoding as well (again, starting with the next major version of Premiere Pro).

S

Shang Hong

Participant

Thanks for the explaination 👍

D

Danielt1989Author

Inspiring

Nope it doesn't work...

I try now an clean installation of Premiere Pro CC and Media Encoder.

R Neil Haugen

Legend

Are you talking GPU hardware support/acceleration, or H.264 hardware acceleration? Those are two different things.

The first is an option in the Project settings dialog, the second in the Preferences/Media dialog.

Neil

Everyone's mileage always varies ...

R

RjL190365Correct answer

Legend

I talk about Exportsettings then encoding settings and there is is the first tab that say "only Software" and i can't change it.

When i left my Cursor over it, it tells me: No Hardwareacceleration available. No Supportet Hardware found.

When i Render my Videos from Media Encoder i can check GPU- Acceleration BUT when i start my Encoding then u have at the bottom Infos about the Video and there is shown "only Software".

While Rendering my CPU is up too 100% and my GPU at 37%.

The Intel hardware-accelerated H.264 encoder that's in the CC 2018.1 version of Premiere Pro is compatible only with the 6th-generation or later Intel I-series CPUs with integrated Intel HD or UHD Graphics 500- or 600-series enabled. It has nothing to do with the MPE GPU acceleration for the discrete GPUs. You have only a 4th-generation Intel i7 CPU, which automatically disqualifies your system from enabling hardware acceleration of H.264 encodes.

Again, this has nothing to do whatsoever with the MPE GPU acceleration for renders.