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Participant
December 14, 2019
Answered

No more "include alpha channel" on "WebM" with Media Encoder 20

  • December 14, 2019
  • 6 replies
  • 11745 views

I did the update to Media Encoder and Premiere Pro 2020, Media Encoder has given me the option "include alpha channel" in "WebM" format befor the changeover from 2019. I tried to downgrade to 2019 but i still lost the option "include alpha channel". How do I get the option with include alpha channel back?

 

thanks 4 help.

This topic has been closed for replies.
Correct answer Criticalhitkoala

Don't know if this will help you, but it fixed it for me.

Go to add remove programs, uninstall the Web M plugin.  Then redownload the plugin from fnordware.  

When I did that it gave me the option for Alpha Channel back.

6 replies

Participant
August 22, 2020

I have the option for Alpha channel but it doesn't seem to work. I have no idea why. Spent 2 days trying to find a solution. Can anybody help please

Participating Frequently
July 12, 2021

I have this issue also,  alpha channel ticked but comes out with a black background

Participant
August 6, 2021

Same Issue! Anybody have any other solutions for encoding WebM with Alpha channels?

rlcovin
Participant
April 28, 2020

Thank you for the suggestion.  I did remove the existing WebM plugin and then reinstalled.  That fixed the problem.

 

One note, I was not able to remove it using uninstall program.  I had to go the the directory C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore and remove WebM.prm

Participant
June 7, 2020

I was able to get the checkbox back by uninstalling and re-installing, however, even when exporting with the "include alpha channel" box checked it does not actually export with the alpha channel for me. Did you attempt an export to confirm it actually exported with the alpha channel?

Criticalhitkoala
CriticalhitkoalaCorrect answer
Participant
April 24, 2020

Don't know if this will help you, but it fixed it for me.

Go to add remove programs, uninstall the Web M plugin.  Then redownload the plugin from fnordware.  

When I did that it gave me the option for Alpha Channel back.

timd53374311
Participant
April 27, 2020

Thanks - this worked for me too.

rlcovin
Participant
April 15, 2020

I am having the same problem.   After upgrading to cc 2020 version, I lost the option to include alpha channel. When I tried to run on the earlier versions (which were still installed) the include alpha check box was on the export menu without the text describing what it was.  I check the box, did the export, but there was no alpha channel on the resulting file.

 

I have no interest in 2020 specific functions.  What can I do to get back to a working CC 2019 configuration?

Inspiring
April 15, 2020

Hmmm, I'm testing this in Premiere Pro 14.1.0 on Windows 10 Pro version 1903, and the checkbox is there, in the Video tab at the bottom of the Codec settings section. It's in Media Encoder too.

 

File a bug with Adobe?

MyerPj
Community Expert
Community Expert
December 14, 2019

Sorry I don't have anything else. The plugin does say it works for 2020. You can try contacting the developer...

https://exchange.adobe.com/creativecloud.partner.0011400001rvBL2AAM.html

 

MyerPj
Community Expert
Community Expert
December 14, 2019
Lexe92Author
Participant
December 14, 2019

yes i know its a plugin. But it works fine before update to 20. Now it works but still lost the option "include alpha channel".