Inspiring

Question

No sound on videos

Forum|Forum|9 years ago
March 7, 2017
5 replies
4171 views

I just started using Premiere Pro. I dragged a video into the panel, and there is no sound with the video. The original was an .mov file, and i even tried with it converted to MP4, same problem. The video plays fine in all other programs. I've tried a huge list of troubleshooting suggestions, with no success. It seems like such a simple thing. i didn't have this problem when i used Live movie maker. Video is opened in it, and sound and video simply plays. What's the problem?

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I

idar_lettrem

Participating Frequently

A workaround might be importing the mov-file into Audacity , export your audio from audacity , then reimport that audio file into your ppro project

B

Blurple Girl

Participating Frequently

https://forums.adobe.com/people/idar+lettrem wrote
A workaround might be importing the mov-file into Audacity , export your audio from audacity , then reimport that audio file into your ppro project

That's for music only isn't it? Wouldn't it be better to be able to have both the vid and audio tracks rather than having to get an audio track exported to be put into Pr CC because audacity might not have the correct duration and that could be a little weird

But in my case I need to actually DELETE the entire sound track so doing it the audacity way would be kinda pointless... but

I am curious since there is no sound track I presume if I export the project I will have no sound right? Therefore I should be free to add my own sounds without any issues?

I

idar_lettrem

Participating Frequently

"That's for music only isn't it? "

No. I use it often when dealing with 5.1 interleaved files from my sony (mts files)

Give it a try.

P

PmPhotographic

Inspiring

How are you loading the video into PPro? I have found that if I drag it from Bridge for example, it can loose the audio, but will work fine if imported through the menu

Kelli Jae BaeliAuthor

Inspiring

I imported it by dragging several different ways, as instructed.

Kevin-Monahan

Community Manager

Hi JaeBaeli,

Your audio and video tracks are not patched correctly. See this FAQ: FAQ: Why does audio or video not go to the track where I drop it?

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kelli Jae BaeliAuthor

Inspiring

had to look that up to figure out what you mean by "patched"--saw the video in that link, but....clicking that column for video and audio isn't always possible. sometimes those areas show and sometimes they don't. Clicking in that area of the column (to the far left of the sequences) often results in nothing. Like it's not there or not available.

Kevin-Monahan

Community Manager

Hi JaeBaeli,

had to look that up to figure out what you mean by "patched"--saw the video in that link

Making sure your source tracks are patched are a basic tenet of editing. Premiere Pro does not know which tracks you want to place video and audio clips so you have to do that by making sure you are patched properly for every edit you lay into the timeline.

Glad you know now.

clicking that column for video and audio isn't always possible. sometimes those areas show and sometimes they don't.

Really? I have a tough time defeating "auto-patching."

Try this:

Load clips into the Source Monitor first by double clicking them in the Project panel.
Choose In and Out points there.
Source Patching should be automatically enabled, but check to make sure.
After tracks are patched, Insert or Overwrite the shot into the timeline.

Clicking in that area of the column (to the far left of the sequences) often results in nothing. Like it's not there or not available.

Let me know any situations that patching does not appear by filing a bug.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

E

eikonoklastes

Legend

In your Timeline, all your audio tracks are empty, so you will not get any audio from the Program Monitor.

In the Source Monitor, when you play the clip, is there activity in the Audio Meters (to the right of your Timeline)?

Furthermore, in the Project Panel, click on the source clip and post a screenshot of the information shown at the top, next to the thumbnail. It should show the audio information contained in the clip.

Alternatively, in the Project Panel, right-click the clip and choose Properties, and post all that information here.

B

Blurple Girl

Participating Frequently

I have this exact problem but with mp4 I'm showing NO audio whatsoever, there's no audio tracks but this is playable anywhere else even with audio just fine. I tried ALL of the other suggestions too.

I should also note that I tried another video from the same recording source, it has audio tracks that were loaded into Pr; ok that's officially weird

Kelli Jae BaeliAuthor

Inspiring

i tried pulling in another video from an older directory of another .mov file, and guess what? that one had audio.
UPDATE: right now, i'm uploading (privately) directly from the iPhone to one of my youtube accounts. THen i will try to download that file and load it into PP and see if that made a difference.

UPDATE: the file downloaded from YouTube has sound.
Not sure what this means other than some type of conversion issue. I hope i don't have to upload the raw files to YouTube and then download them to my computer before i can pull them into PP. Still open to any insight.