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November 1, 2021
Question

No Video Playback on Macbook Pro 13" (2018 ver)

  • November 1, 2021
  • 2 replies
  • 120 views

I've read about a dozen post with recommended solutions on this subject matter and non seem to work on mine. Just wanted to see if there is a new solution or i just need to buy FinalCut Pro and cancel my Adobe. Or get a PC.

 

Issues:

When i play the timeline, i can hear the audio as the timeline progresses but no video.

 

Solutions:

  • Reinstalled  Premier (Clean install)
  • Single Monitor Display
  • Reset Macbook settings
  • Reset Adobe settings (cleared cache)
  • Changed render engine
  • Tested playback on different application and video plays fine (Quicktime, VLC, Finalcut Pro)
  • Tested different content (mp4 quicktime DXV)

 

Specs:

macOS Big Sur 11.6.1 (2018)

2.3 GHz Quad-Core Intel Core i5

16GB 2133MHz LPDDR3

Intel Iris Plus Graphics 655 1536 MB

 

This used to work back in 2018. i've made a grave mistake of updating the OS and Adobe.

 

 

This topic has been closed for replies.

2 replies

MarekMularczyk
Community Expert
Community Expert
November 1, 2021

Have you tried resetting Premiere preferences?

 

Adobe Community ExpertAdobe Certified Professional
MarekMularczyk
Community Expert
Community Expert
November 1, 2021

Which version of Premiere are you using?

Have you tried installing the latest version?

 

Adobe Community ExpertAdobe Certified Professional