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suddenabundance
Participant
November 8, 2023
Question

Number Pad with Multi-Camera Sequence Jumps to Timecode Field

  • November 8, 2023
  • 1 reply
  • 268 views

I purchased a Macally Bluetooth full number pad to use with Multi-Camera editing in Premiere Pro Mac. Excitedly set it up only to discover that when I press a number the cursor automatically hops to the Timecode field, rather than a camera number.

 

I searched for a solution and found this thread: Adobe Community | Number Pad Not Working with Premiere Pro on iMac Pro, but it's already marked as Solved, stating: In version 22.2, it appears that you do not need to press Shift any longer to enter numbers using the Num Pad. 

 

I'm not sure about other Num Pad functionality, but all that I need is Multi-Camera functionality. Would appreciate any suggestions to resolve. Thank you!

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    November 28, 2023

    Hi @suddenabundance,

    I got your note. I apologize that the that the community was unable to solve your issue in a timely way. Please contact assisted support for continued assistance with this issue. To contact Adobe Customer Service, do the following: 

    1. Make sure to sign into your Adobe account. Allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN. 
    2. Click here: https://helpx.adobe.com/contact.html?rghtup=autoOpen. This will automatically open the chat window. 
    3. Type "Agent" in the chat box to be connected to a live agent. 
    4. When you get an agent, ask to be connected to the video queue. These are agents that are specially trained to handle issues related to digital video and audio.


    I hope they can assist you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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