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Participant
July 19, 2020
Question

NVENC not available

  • July 19, 2020
  • 4 replies
  • 4723 views

Cannot use NVENC on Premiere Pro, I do not know why seeing as how I have the latest studio drivers from Nvidia and I have a compatible graphics card.

 

My specs are:

AMD Ryzen 5 3600

Nvidia RTX 2060

 

If anyone can figure out why I would be so grateful 

This topic has been closed for replies.

4 replies

Participant
April 6, 2024

In fact, I think most people are confused that NVIDIA video coding acceleration has two different schemes: 1. Use the graphics card CUDA universal core to do coding acceleration; 2. It is encoded by the video hardware coding core that comes with the video card (NVIDIA NVENC). premiere uses cuda security, but obviously the performance is lower than the latter!

Participant
July 20, 2020

I am having the exact same problem with the same system config. Anytime hardware encoding is selected in either media encoder or premiere, render times are astronomical and show no activity on the gpu. 

im still going through the troubleshooting process ( update windows/now working with Nvidia) 

Participant
March 2, 2021

What was the issue?  Im having the same issues

Kevin-Monahan
Community Manager
Community Manager
March 2, 2021

Which camera are you using, Miranda? Need more info on the footage. Also important that you do not alter settings from the preset. If you change the level or change it to 2 pass VBR, it won't work. 

 

We need more info on your system and media to help.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Legend
July 19, 2020

In addition to the questions PhillipJoseph asked, which version of Premiere Pro are you currently using? You see, NVENC encoding is only supported in 14.2 or higher. If you're on an older version of Premiere Pro (14.1 or earlier), then you have absolutely no hardware encoding whatsoever with your CPU/GPU combo.

Participant
July 20, 2020

It says that Premiere is up to date but the version number is 14.0.4 so I am a little confused about that.

R Neil Haugen
Legend
July 20, 2020

The CC Desktop app can at times not be updated. So ... check your CC app, and make sure it will search for updates.

 

Neil

Everyone's mileage always varies ...
Community Expert
July 19, 2020

Where are you looking for NVENC?

In Project Settings > General, is it set to CUDA?

In Preferences>Media, do you have this checked on?

 

Participant
July 20, 2020

Yes, CUDA and the enable hardware encoding is on.