NVENC not available

[jesusnunez2]

Cannot use NVENC on Premiere Pro, I do not know why seeing as how I have the latest studio drivers from Nvidia and I have a compatible graphics card.

My specs are:

AMD Ryzen 5 3600

Nvidia RTX 2060

If anyone can figure out why I would be so grateful 

[Phillip JH]

Where are you looking for NVENC?

In Project Settings > General, is it set to CUDA?

In Preferences>Media, do you have this checked on?

[jesusnunez2]

Yes, CUDA and the enable hardware encoding is on.

[RjL190365]

In addition to the questions PhillipJoseph asked, which version of Premiere Pro are you currently using? You see, NVENC encoding is only supported in 14.2 or higher. If you're on an older version of Premiere Pro (14.1 or earlier), then you have absolutely no hardware encoding whatsoever with your CPU/GPU combo.

[jesusnunez2]

It says that Premiere is up to date but the version number is 14.0.4 so I am a little confused about that.

[R Neil Haugen]

The CC Desktop app can at times not be updated. So ... check your CC app, and make sure it will search for updates.

Neil

[bcottington85]

I am having the exact same problem with the same system config. Anytime hardware encoding is selected in either media encoder or premiere, render times are astronomical and show no activity on the gpu. 

im still going through the troubleshooting process ( update windows/now working with Nvidia) 

[Miranda5E40]

What was the issue?  Im having the same issues

[Kevin-Monahan]

Which camera are you using, Miranda? Need more info on the footage. Also important that you do not alter settings from the preset. If you change the level or change it to 2 pass VBR, it won't work. 

We need more info on your system and media to help.

Thanks,
Kevin

[ac169]

In fact, I think most people are confused that NVIDIA video coding acceleration has two different schemes: 1. Use the graphics card CUDA universal core to do coding acceleration; 2. It is encoded by the video hardware coding core that comes with the video card (NVIDIA NVENC). premiere uses cuda security, but obviously the performance is lower than the latter!