On going issues with Audio exporting

Forum|Forum|2 years ago
October 25, 2023
5 replies
1697 views

After a couple of weeks of Premier Pro 24, I'm still having significant issues with the audio exports with it glitching and sounding like a robot. I've taken my video project to another computer, which is still doing this. We have produced over 100 episodes of the same format of video project and only since upgrading to 2024, it's now causing issues for our workflow and business.

I've tried exporting directly from Premier no luck.

I've tried exporting from Media Encoder, no luck.

I have emptied the media cache and my audio input is set to No Input.

Any help would be great please.

Export

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baptiste_9355

Participant

Same issue here.
I need to export the video 3, 4, 5 times to have luck on audio export and have a clean result.
Between exports, I don't change any settings.
I'm using the latest version of Premier Pro and M Encoder available in CC for Windows 11.

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bottandrew

Participant

I was trying to export some audio in the form of an MP3 and for some reason, the export settings would not let me select the MP3 audio only preset. I had to go and manually configure what I wanted. Also unable to access any of my saved custom presets for exporting video or audio. Very time consuming when rendering out different file types over the course of a shift.

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Michel24119879i1gd

Participant

I have the same problem. Although when I changed the audio to mp3 and then used Media Encoder (2024) to create the video, the problem was fixed. But this is just a temporary workaround, because it's a lot more work. Exporting direct with Premiere and using the file as mp3 still results in distorted sound.

GraceAndCorbett

Inspiring

Hey Travis- having a similar issue here, though I think it might just be you and me. Please confirm this is what you're hearing (there's a sample file).

https://community.adobe.com/t5/premiere-pro-discussions/audio-scratchy-distorted-inconsistently-and-temporarily-randomly-solved-need-to-consistently-solve/m-p/14184540

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Travis21923215lhztAuthor

Participant

I think I have isolated the issues to the video files I have edited in Audition. I have always done this. Why is this now a problem?